Muhammad Mujtaba

Experience

• 

  Softech Worldwide LLC

  Feb 2018 - Apr 2019

  Worked on the VIDIZMO, a product of Softech Worldwide LLC. Which is Live & On-Demand Enterprise Video Streaming Platform and recognized as a Challenger in Garter's Magic Quadrant. Used by Fortune 500 companies. Including Ernst & Young, Exelon, Xerox, ViaSat, Avast, etc. > Developed,executed, reviewed, and maintained end-to-end (E2E) automation scripts forVIDIZMO's software in typescript using protractor framework> Conducted various types of testing, including bug debugging, bug-bashing, ad-hoc, smoke,functional, regression, UI/UX, user acceptance testing (UAT), and E2E testing for VIDIZMO> Developed, managed, reviewed, and revised test plans, suites, and test cases> Ensured test coverage and flexibility in testing strategies by regularly updating andmaintaining the test plans> Triaged and verified resolved issues after developers addressed reported bugs> Provided support and assistance to tier 1 and tier 2 support engineers> Created detailed documentation of live streaming feature for internal team consumption> Created user stories, tasks, and bug reports on Team Foundation Server> Engaged actively in agile meetings, daily standups, sprint planning, backlog grooming,sprint planning, project scoping, and retrospectives meeting> Organized and facilitated internal training sessions, earning recognition as the "Trainer ofthe Month" in October 2019> Presented guest speaker sessions outside of Softech with the aim of attracting youngtalent to join the organization Show less > Engaged in collaborative efforts with the QA team to formulate and implement test plans,test suites, test cases, and test scripts for the Vidizmo application.> Carried out comprehensive functional, smoke, and regression testing to detect flaws,validate software functionality, and ensure the quality of the software.> Played an active role in designing and executing automated test scripts using TypeScript.> Fostered close collaboration with cross-functional teams, to prioritize, monitor, andvalidate software defects and resolutions.> Compiled and documented software issues, defects, and enhancement requests utilizingthe TFS issue tracking system.> Provided assistance in setting up and maintaining test environments to facilitate testing> Actively participated in team meetings, project discussions, and knowledge-sharingsessions to contribute innovative ideas. Show less

  • Software Engineer

    May 2018 - Apr 2019

  • Software Engineer Intern

    Feb 2018 - May 2018
• 

  Bykea

  May 2019 - Oct 2020

  Software Quality Assurance Engineer

  Bykea is a technology company that provides INSTANT Transport, delivery and Courier Services to save customers time & money.> Signed off and released the backend, customer android & customer iOS app, and partnerandroid app on production, impacting 3M+ users.> Maintained the build status on production to 99.5% for all apps by going live withminimum crashes and known issues.> Performed API, UI, UX, automation, smoke, sanity, regression, retesting, functional,feature, branch, localization, integration, system, user acceptance testing, and E2E testingof backend, partner, and customer apps.> Developed and continuously maintained the Mobile Automation Framework and itspipeline on appium and jenkins respectively> Designed and implemented defect policies and standards for improving QA process> Designed, developed, executed, and maintained the automation scripts using open-sourceframework, Appium and written in Python> Assisted mobile, web, and backend developers to debug the bugs and help them inreproducing them on staging and production environments> Provided coaching to QA interns and associates while prioritizing their daily tasks> Led efforts to review product specifications on JIRA, Zeplin, and InVision/Figma, andworked with the product and QA team to refine the requirements.> Developed test strategies, test plans, estimation plans, and scheduled QA activities basedon those planning and estimations> Identified product bugs and wrote detailed bug reports during the product developmentcycle on JIRA and Ghsheets> Demonstrated any new features to the leadership team and incorporated any changes asper their change requests Show less

• 

  VentureDive

  Oct 2020 - Dec 2020

  Software Quality Engineer

  > Thoroughly reviewed quality specifications and technical design documents, offeringvaluable feedback to improve software product quality> Efficiently estimated, prioritized, and planned QA activities> Developed detailed, comprehensive, and well-structured test plans and test cases,considering various scenarios and edge cases to uncover potential defects> Employed established testing protocols, guidelines, and quality standards to perform arange of tests, including ad-hoc, smoke, regression, API, UI/UX, and E2E, among others> Debugged issues, analyzed error logs, and effectively communicated detailed bug reportsto the development team, facilitating prompt resolution of identified issues> Used Postman and JMeter tools for automation scripting, conducting comprehensive APItesting to guarantee optimal functionality, reliability, and adherence to industry standards> Collaborated with the team to sign off back-end, frontend, and native mobile app releases,ensuring a smooth deployment process and readiness for end-users Show less

• 

  Bykea

  Dec 2020 - now

  - Led the transition from quality assurance to quality assistance, enhancing proactive quality measures.- Led automation of API, web frontend, and mobile applications using tools like Rest Assured, Postman, JMeter, and Appium.- Tracked and analyzed technology performance metrics using GitLab and Jira for continuous improvement.- Managed 3 agile squads of 25+ engineers, ensuring high-quality deliverables and on-time project completion.- Facilitated daily standups, communicated epics, provided stakeholder ETAs, and enforced agile practices like swarming and post-mortems.- Conducted retrospectives, set team goals, recruited talent, and organized community meetups like Product Soch Cafes.- Drove product innovation by implementing features like bidding, tipping, rule refinements, and missed call authentication across transportation apps. Show less > Planned, strategized, and prioritized testing activities for assigned features and products> Performed various types of testing including but not limited to API, UI/UX, automation,smoke, sanity, regression, retesting, functional, feature, branch, localization, integration,system, user acceptance, performance, and load testing> Executed API testing and wrote scripts using Postman and JMeter> Performed mobile app UI automation testing in appium, cucumber, gherkin, java, andbrowserstack> Demoed new features to the stakeholders before feature launches> Reviewed epic documents, user stories, designs, and acceptance criteria to provide timelyand meaningful feedback> Developed new testing tools, processes, and automation strategies> Provided process and technical leadership in implementing robust test strategy> Contributed and sometimes leading the agile team activities including product backloggrooming, sprint planning, story development, testing, demos, and retrospectives meetings> Led daily scrum meetings, collaborated with cross functional teams to ensure the releasereadiness and go to market strategies> Approved and released the backend, web frontend, and mobile apps releases> Documented the QA artifacts on Gsheets, JIRA, and Confluence> Introduced mandatory ISTQB certification and implemented QA training programs for theexisting QA team> Conducted QA Egnineers interviews, facilitated hiring, onboarding, and provided trainingfor both new and existing QA Engineers Show less

  • Deputy Head of Engineering

    Dec 2022 - now

  • Principal Software Quality Assurance Engineer

    Dec 2020 - Dec 2022