Manish Sain

Manish Sain

Employee

Followers of Manish Sain547 followers
location of Manish SainMumbai, Maharashtra, India

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  • Timeline

  • About me

    Technical Consultant (L2)

  • Education

    • University of Mumbai

      2019 - 2022
      Bachelor's degree Computer Science A+
  • Experience

    • Bharat gas Chaitanya Gas gas service

      Jul 2019 - Aug 2021
      Employee
    • Jio Platforms Limited (JPL)

      Aug 2022 - now
      Technical Consultant (L2)

      Provided technical support, specializing in troubleshooting• Wi-Fi issues and supporting on-field engineers.• Developed and deployed a Flask-based Network LogsWebsite and application, reducing task completion time by 75%.• Promoted to L2 level for contributions to website developmentexpertise in full-stack development.• Resolved website, VPN, and application-related issues promptly and collaborated with cross-functional teams for complex problem resolution.• Managed tickets for tracking reported problems and maintained detailed documentation of network configurations and resolutions.• Experienced in IPS implementation, packet analysis, network infrastructure management, and router configuration.• Configured DVR and cameras for network integration, prioritized and resolved high-priority Wi-Fi issues, and utilized advanced diagnostic tools for efficient troubleshooting. Show less

  • Licenses & Certifications