Manish Sain

Experience

• 

  Bharat gas Chaitanya Gas gas service

  Jul 2019 - Aug 2021

  Employee
• 

  Jio Platforms Limited (JPL)

  Aug 2022 - now

  Technical Consultant (L2)

  Provided technical support, specializing in troubleshooting• Wi-Fi issues and supporting on-field engineers.• Developed and deployed a Flask-based Network LogsWebsite and application, reducing task completion time by 75%.• Promoted to L2 level for contributions to website developmentexpertise in full-stack development.• Resolved website, VPN, and application-related issues promptly and collaborated with cross-functional teams for complex problem resolution.• Managed tickets for tracking reported problems and maintained detailed documentation of network configurations and resolutions.• Experienced in IPS implementation, packet analysis, network infrastructure management, and router configuration.• Configured DVR and cameras for network integration, prioritized and resolved high-priority Wi-Fi issues, and utilized advanced diagnostic tools for efficient troubleshooting. Show less