
Gal Reshef
Technical Support Specialist

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About me
I GET THINGS DONE!
Education

Holon Institute of Technology
2017 - 2020Bachelor's degree Computer Science
Zero To Mastery Academy
-
Purdue University
2017 - 2017Commercial Pilot License Aviation
Experience

NOVA Point of Sale
Dec 2016 - Feb 2018Technical Support SpecialistSW and HW support international and Hebrew-speaking clients. Creating custom reports using SQL, remote control PC, Mac, and Mobile. Reviewing error logs, using salesforce, and working with the dev team to solve any customer problem.

HIT אגודת הסטודנטים | HIT Student Association
Apr 2018 - Aug 2020Head of Academic divisionStudent representation in disciplinary committees.Establish, register, and operate targeted courses during the exam period. Representation of the student union at the university's management meetings.

Dell Technologies
Sept 2021 - Jun 2022Software Quality EngineerDeveloping Python automation scripts.Testing and Identifying bugs in a pre-release version and in new features of Dell’s storage servers.CI/CD Using Git, Jenkins, Jira.Code review for other team members.Training buddy for new team members.

NetApp
Nov 2022 - nowAutomation EngineerDeveloped & Automated: Comprehensive automation scripts in TypeScript, JavaScript, and Bash for the BlueXp product line, significantly improving deployment efficiency and reliability.Integrated & Optimized: Enhancing cloud service compatibility and performance. Led the integration of Testim.io with BlueXp's major cloud providers (AWS, GCP, Azure) services.Pioneered & Tested: Initiated and implemented end-to-end (E2E) testing using Playwright for the new Workload Factory product, facilitating a smooth migration process for VMware storage to FSxN on AWS and contributing to an anticipated reduction in cost by 40%.Validated & Ensured Quality: Designed API testing protocols with Jest and Postman, ensuring a consistent error rate below 1% across all automated processes. Show less
Licenses & Certifications
- View certificate

Amazon FSx for NetApp ONTAP Technical Essentials
NetAppMar 2024 - View certificate

Hackathon - The Furure supermarket - First place
ShufersalMay 2021 - View certificate
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AWS Cloud Quest: Cloud Practitioner
Amazon Web Services (AWS)Dec 2023 - View certificate

Google Cloud Platform Business Professional Accreditation
GoogleJul 2020 - View certificate

Google Analytics Certification
GoogleJul 2020 
Commercial Aircraft Pilot
Federal Aviation AdministrationOct 2017- View certificate

NetApp Accredited Amazon FSx for NetApp ONTAP Associate
NetAppMay 2024 - View certificate
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AWS Cloud Quest: Solutions Architect
Amazon Web Services (AWS)Mar 2024 - View certificate

Hackathon - Sheba Human experience challenge - Second place
Sheba Tel HaShomer City of HealthNov 2020 
Private Aircraft Pilot
Federal Aviation AdministrationJan 2016
Volunteer Experience
Elementary School Tutor
Issued by Perach - Tutorial Project on Sept 2018
Associated with Gal ReshefAcademic Head
Issued by HIT אגודת הסטודנטים | HIT Student Association on Nov 2017
Associated with Gal Reshef
Languages
- heHebrew
- enEnglish
- spSpanish
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