Ana Laura (Ani) Scheinfeld

Ana Laura (Ani) Scheinfeld

Teletech S.A. - Call Center Operator

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location of Ana Laura (Ani) ScheinfeldArgentina

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  • Timeline

  • About me

    Human Resources - HRBP for US Data & AI Data Science & Machine Learning Practice

  • Education

    • Instituto Superior de Ciencias Humanas y Sociales

      2017 - 2019
      Counseling - Tecnicatura Superiror en Consultoría Psicológica
    • Universidad de Buenos Aires

      2007 - 2015
      Lic. en Adminitración
  • Experience

    • TTEC

      Mar 2007 - Jan 2010
      Teletech S.A. - Call Center Operator

      • Collections Management: Ensured timely payments and resolved customer issues for a mobile telephony company• Back-Office & Reporting: Handled back-office tasks and generated detailed reports on collection activities

    • Dan Hotels Israel

      Jan 2010 - Jan 2014
      Dan Eilat Hotels (Israel) - Restaurant Waitress

      Jan 2010 – Feb 2011 / Dec 2012 – Jan 2014•Guest Service: Delivered personalized service in a high-end hotel setting• Fluent Communication: Effectively communicated in English and Hebrew

    • Accenture Argentina

      Jul 2014 - now

      • Primary HR Contact: Manage LOAs, payroll, performance, and benefits; delivered analytical reports for leadership• Business Partnership: collaborate on engagement, attrition, and change management projects; communication of HR updates to leadership• Coaching & HR Processes: Provide individual coaching; oversight of HR processes end-to-end, compliance, and annual compensation reviews• Leadership & Community: Direct supervision of 7 NA S&C HR Partners; co-coordinate a community program engaging 1000+ employees Show less • Financial Advisory: Diagnosed financial drivers, led forecast reviews, and managed risk strategies; developed solutions for revenue and profitability• Deal Shaping & Pricing: Contributed to deal shaping, developed pricing strategies, and recommended efficiency improvements• Cash Flow & Compliance: Analyzed cash flow, coordinated monthly accruals, and ensured compliance with U.S. GAAP and local requirements• Leadership Reporting & Training: Reported to NA leadership and trained a team member in the Philippines Show less

      • Accenture – HR Partner Associate Manager (started as a Senior Analyst)

        Oct 2020 - now
      • Accenture – HRCA Senior Analyst

        Sept 2019 - Oct 2020
      • Accenture - Client Financial Mgmt. Senior Analyst (Started as an Analyst)

        Nov 2016 - Aug 2019
      • Accenture - Transaction Processing Associate

        Jul 2014 - Nov 2016
  • Licenses & Certifications