Ximena Cedillo

Experience

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  Tecnológico de Monterrey

  Aug 2019 - Jul 2022

  Storyteller

  Developed and executed creative storytelling strategies to promote the university's brandUtilized strong writing, editing, and public speaking skills to craft compelling narratives about students, faculty, and eventsCollaborated with cross-functional teams to align storytelling efforts with overall marketing goalsSuccessfully increased campus-wide recognition and engagement by effectively communicating the university's unique brand and valuesExperience writing for national media outlets to increase the university's visibility and reputationSkilled in photography and able to create visual content to accompany storytelling effortsWorked closely with the communications department to craft and implement effective storytelling campaigns. Show less

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  Mastery Brand

  Jan 2021 - Jun 2022

  E-commerce Optimization Assistant

  🚀 Technology Adoption: Promoted the adoption of new technologies and systems to streamline E-commerce processes.📊 Data Analysis: Analyzed data and generated reports, utilizing KPI dashboards for E-commerce insights.🔍 Opportunity Detection: Led a project to identify areas of opportunity in E-commerce following the Soft Systems Methodology (SSM).📈 Catalog Management: Updated, managed, created, and optimized E-commerce listings for a catalog of over 150 products.🗂️ Database Management: Managed databases and generated reports for management, analyzing E-commerce indicators and goals on Amazon and Mercado Libre to inform market decisions, communication strategies, and marketing efforts.📸 Content Creation: Produced content for the product catalog, including photography and videography.🌐 SEO Tools: Utilized SEO tools to enhance product visibility and searchability. Show less

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  LA CORONA, Soap Factory

  Oct 2021 - Oct 2021

  Project Research

  Development of a project at the La Corona Soap Factory entitled: GENERAL RULES ON THE MEASUREMENT OF NATIONAL WATERS REFERRED TO IN SECTION I, OF THE THIRD PARAGRAPH, OF ARTICLE 225, OF THE FEDERAL LAW OF RIGHTS, for the activities of Semana i organized by the Tecnológico de Monterrey CEM.

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  ZF Group

  Jul 2022 - Nov 2023

  Project Management:🛠️ Coordinated cross-functional teams (Manufacturing, Production, Supplier Quality, Logistics, Maintenance) in the analysis of quality findings and implementation of corrective actions.📊 Maintained a database of customer complaints, designed Power BI dashboards to communicate findings and projects, and presented weekly and monthly reports at management meetings.🌍 Participated in continuous efficiency improvement efforts by reducing waste and contributing to environmental policies in an international setting.Customer Orientation:🔔 Notification, handling, and resolution of customer complaints (Ford, GM, Stellantis, BMW) using KPI dashboards and Balanced Scorecard.💬 Managed communication and relationships with customers to ensure their satisfaction.Quality Control:📋 Coordinated internal and external audits and administered resources to ensure compliance with IATF/VDA quality standards (IATF 16949, Formel Q, VDA 2, Bemusterung).🗂️ Documented and maintained quality processes and documents, and organized customer manufacturing plant visits and audits.🛡️ Applied core tools (APQP, PPAP, FMEA, MSA, SPC) and utilized the 7 Quality Tools (cause-and-effect diagrams, scatter diagrams, histograms, control charts, Pareto charts, check sheets, and stratification) to ensure product quality. Show less

  • CQE Customer Quality Engineer

    Apr 2023 - Nov 2023

  • Quality Engineer - Trainee

    Jul 2022 - Apr 2023
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  APRU

  Jun 2023 - Jul 2023

  Project Leader

  🌏 International Team Leadership: Lead an international team in Hong Kong for the project "Reuse of Heritage Buildings as Public Spaces," utilizing Design Thinking focused on smart, eco-friendly, and resilient communities using Digital Twins.🌱 Sustainability and Cultural Preservation: Aimed to integrate sustainability with cultural preservation, enhancing community engagement and urban resilience.🤝 Multicultural Coordination: Coordinated a multicultural team from the US, South Korea, Singapore, and China, with different areas of specialization.📈 Project Management: Managed the project, provided team leadership, and facilitated cross-cultural communication, culminating in delivering the closing speech.🌍 Global Sustainability Insights: Gained invaluable insights into global sustainability challenges and solutions, equipped with skills, knowledge, and a network to drive impactful change in environmental services and contribute to a more sustainable future.🎓 APRU ULP Participation: Participated in the APRU ULP hosted by the Chinese University of Hong Kong, focusing on sustainability and leadership. Represented Tecnológico de Monterrey as one of 10 scholars among 60 global participants and was the only Mexican woman in the program. Show less

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  DOMINION GLOBAL

  Nov 2023 - now

  💡 Led the design of solutions integrating artificial intelligence and automation functions, aiming for a 20x cost reduction and an 11x decrease in key process times, enhancing operational efficiency and strategic decision-making.🤖 Developed AI-powered chatbots and conducted proof of concept tests.🔍 Explored the use and impact of AI tools, platforms, and products in applicable use cases within the company, contributing to the digital transformation strategy.📚 Acquired intensive training in business management skills and sustainable, innovative technological solutions.🚀 Participated in BQUO by DOMINION, a unique training program dedicated to fostering entrepreneurial talent and technological projects aimed at improving sustainability across various business activities. Show less

  • AI Business Intelligence Advisor

    Jul 2024 - now

  • Project Leader

    Nov 2023 - Jul 2024