Anup Ray

Experience

• 

  Elder

  Apr 2012 - Aug 2014

  IT Officer

  • Providing excellent day-to-day support of a desktop environment, 300 users, predominantly based in factory locations. • First and second line desktop support for our all factory locations, (software, hardware and networks), troubleshooting, administration and support at all levels.• Supported Office 2003 and 2007, business critical applications and in-house software.• Mobile, Laptops & PDAs support remote connectivity access• Major customer project, Rollout of XP and windows 7 to all desktops and laptops.• Installation of Windows 2003 / 2008 Servers Active Directory Management, Group Policy ManagementConfiguration of DNS, DHCP ServersInstalling & Configuration ISA 2004 Server• Configuration of Printers, Scanners through remote access.• Blocking and Monitoring Internet Uses with Squid & ISA2004 • Backup Using Backup Exec 9.1/ NTBackup.• Support for purchasing desktop equipment, laptops and software.• Documented procedures to be followed by all support teams. Software and hardware inventory control.• Monitoring and delivering Service Level Agreements• Supported Video Conferencing between HO and all factory locations. Show less

• 

  MACLEODS PHARMACEUTICALS LTD.

  Sept 2014 - Sept 2018

  Executive
• 

  Alkem Laboratories Ltd.

  Sept 2018 - now

  Executive