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Shawn Kriese

169 followers

Del Valle, Texas, United States

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Timeline
About me
Manager, Onsite IT Services at Lennar
Education
- Cybertex Institute of Technology
  2014 - 2014
  Network Engineer
  MCSE Server 2012, MCSA Windows 8, Comptia Network +, Linux +, Security +
- Excel Learning
  2013 - 2014
  Computer and Networking Administrator
- Ensign College
  2023 - 2025
  Bachelor of Business Administration - BBA Project Management
Experience
- Lennar
  May 2014 - now
  -Managed a team of 7 Onsite IT Technicians, providing leadership, guidance, and support to ensure efficient IT operations across the region. - Demonstrated expertise in IT service management (ITSM), applying ITIL frameworks to enhance service delivery and operational efficiency.- Presented comprehensive data and insights to executives during Ops Review meetings, facilitating informed decision-making and strategic planning. Provides Lennar Associates in the Austin and San Antonio Divisions IT related support. Also provided direct support for the Central Regional President and his staff.
  - Regional Manager, Onsite IT Services
    May 2022 - now
  - Onsite IT Services Technician Lead – Austin
    Feb 2020 - Jul 2022
  - Austin IS Site Administrator
    May 2014 - Feb 2020
Licenses & Certifications
- ITIL® Foundation Certificate in IT Service Management
  AXELOS Global Best Practice
  Jul 2015
Honors & Awards
- Awarded to Shawn Kriese
  Eagle Scout Boy Scouts of America Aug 1991
Volunteer Experience
- Bishop
  Issued by The Church of Jesus Christ of Latter-day Saints on Feb 2016
  Associated with Shawn Kriese

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