Talk to sales Try for Free
Janet Oyewole

Janet Oyewole

TEAM LEAD-CUSTOMER SUCCESS AND SALES

Followers of Janet Oyewole165 followers
location of Janet OyewoleBelfast, Northern Ireland, United Kingdom

Connect with Janet Oyewole to Send Message

Connect

Connect with Janet Oyewole to Send Message

Connect

  • Timeline

  • About me

    DIRECTOR OF CUSTOMER SUCCESS AND GROWTH at TOUCHDOWN ELITE TRAVELS (EXXON MOBIL)

  • Education

    • University of Ibadan

      2008 - 2012
      Bachelor of Science (B.Sc.) Botany/Plant Biology

    • Glasgow Caledonian University

      2021 - 2022
      Master's degree Public Health

  • Experience

    • Royal connect travels

      Sept 2014 - Aug 2016
      TEAM LEAD-CUSTOMER SUCCESS AND SALES

      Sales and Customer AcquisitionIncreased customer base drastically by building a referral systemStrategically increasing sales by ensuring customer satisfaction

    • Royal Advantage Limited

      Sept 2016 - Feb 2020
      LEAD - CUSTOMER SUCCESS AND GROWTH

      Customer support· Resolve customer cases related to flight ticketing, including but not limited to rescheduling, corrections, changes, check-in-problem and refunds.· Participate in all aspects of training and development as directed and to use all relevant learning opportunities to improve personal skills so as to improve the effectiveness and efficiency of service delivery· Ensuring team achieves daily performance targets; also, isolate and identify areas of improvement· Ticket issuance, ticket amendment (date change) and refund processing Show less

    • TOUCHDOWN ELITE TRAVELS (EXXON MOBIL

      Mar 2020 - now
      DIRECTOR OF CUSTOMER SUCCESS AND GROWTH

  • Licenses & Certifications