Ehsan Tofigh Saadati

Experience

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  MobinNet Telecom

  Jul 2013 - Feb 2016

  Responsible and handling regulatory staff training for doing better in 195 complaint system.Responsible and handling complaint that came from regulatory and governmental side.Work with Huawei(M2000 LMT) ,,Samsung(Ace man) ,PRTG( bandwidth monitoring) software for better handling.Professional Call center support for none-resolve Call center issueHaving a good communication with BO Team to resolve issues.Good communication with any part of Organization(such as marketing,FO team, rollout ,IT team...) for resolve any critical issue in with SLA Restriction.Act as a Call center supervisor for a few time. Show less

  • BSS Engineer

    Nov 2015 - Feb 2016

  • AHD Expert

    Jul 2014 - Nov 2015

  • Call Center Agent

    Jul 2013 - Jul 2014
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  Shatel Mobile

  Feb 2016 - Jan 2018

  SIM/Terminal Engineer[Core Team]

  SIMCard Profile planning- Key Cermony procedure- Negotiate with top 5 SIM Provider in word- create plan for MVNO SIM with its complexitiy (Different host RAN)- Define best Applet solution for MVNO SIMs(Lack of some Core nodes)[Multi IMSI/IMEI tracking/..)- Define TDD Sim Profile- Define and test SIMTolkitTerminal- having communication with Terminal producers(Almost 30)- test,Plan 6 CPEs based on shatelmobile needs with SHM Requirment- End to End support for every problems in TerminalsInvolve in-EPC build up procedure(S1U/S1MME/HSS services/GTP Protocol/ALL interface monitoring and troubleshooting)-Circuit Switch Operation-Packet Switch Operation Show less

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  Huawei Technologies

  Mar 2016 - Dec 2016

  Monitoring ALL Transmission in (Irancell) Network /Monitoring and following all Huawei ADM /TN/ZTE MW elementknowledge about SDH concept and following end to end with BO/ MTN and other part of networktaking report in each shift about all tasks Monitoring Huawei equipment including: BSC, BTSAlarm/Event HandlingWork with MML Commands of huawei BSS software ( M2000, LMT ..)Creating Trouble Ticket for any critical and major event (SDM Software)Root cause and sub cause analysis for repeated faultsProviding Daily report , TDS report etc that should be created during shift.

  • MW-TX Engineer

    Oct 2016 - Dec 2016

  • BSS Engineer

    Mar 2016 - Sept 2016
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  Shatel Mobile

  Mar 2018 - Aug 2020

  Core Network Engineer[Core Team]

  MVNO Perspective ShatelMobile is the first full MVNO in IR.Iran Integration with MNOs in HLD/LLD for all layer integrations GWCN integration with 2 to MNO in Iran - [Roaming Design] ATP Test for delivering end to End Core service. Handle CS/PS core Operation (follow up with MNO and Vendor...) Manage to launch Voice Mail services DPI vendor selection procedureFMC Perspective Working on converging Shatel fixed services, TD-LTE and MVNO services for better user experience, involved in the trial launch working on Multi MSISDN service USIMInvolves in SIM Vendor SelectionPreparing full USIM Profile based on company requirements [PLMN Priority, HPLMN search timer...]Involve in building ShatelMobile OTA system and providing All APU CommandsInvolve in Automating OTA Update based on Shatelmobile PolicyGathering whole components of Steering of roaming, integration with core signaling with testing end to end Handling B2B projects using changes in Sim Profile, (PLMN Priority, Province base actions on SIM, naming...) InterconnectionsInvolves in interfaces monitoring and manage interconnection between MNOs and ShatelmobileManaging whole new prefixes in countries (Add/Remove/troubleshooting) B2B projects Involve in assigning APN, routing, and launching B2B projects.Build up Monitoring Platform for B2B Users Show less

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  MTN Irancell

  Aug 2020 - now

  • PS Core Planning Manager

    Apr 2023 - now

  • PS Core Planning Engineer

    Aug 2020 - now