Rodolfo Rodriguez

Experience

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  MGM Mirage

  Jan 2009 - Dec 2009

  IT Deployment Team

  Provided support to infrastructure with local and elevated administrator account priviledges, helping the deployment, configuration, installation, mantenance and services of IT devices and peripherals to ready the City Center Project for opening day.

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  The Cosmopolitan of Las Vegas

  Oct 2010 - Jan 2011

  IT Deployment and Support

  IT Deployment Team

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  Wynn Resorts

  Jan 2011 - Sept 2011

  IT Client Suppport

  Short term contract position through Crescent Solutions to lend client support on new coming property's Extreme switchs upgrade. Working as a repair tech to put back in production RMA devices, helping bringing costs of new IT devices inversions down. Helping the IT Operations team with related assigned tasks.

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  MSDD Corporation - Xerox

  Aug 2011 - May 2012

  Costumer Services Engineer (CSE)

  Worked as contractor from MSDD Corp. servicing Xerox Phasers machines as field support tech, providing on site services to several local accounts, troubleshooting, diagnosting and repairing printers and Multi Funtional Devices (MDF)

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  Burroughs, Inc.

  Mar 2013 - Oct 2016

  Customer Engineer

  Assisting diverse clients and vendors in the financial industry with field services, involving deployment, installation, configuration, troubleshooting, repair and maintenance of ATMs, Smart Safes, Kiosks, Sorters, Check Scanners, Printers, POS, and other peripherals devices used in everyday banking and other financial settings.Provide Customer Services and support on the field. Work with team effort Interacting with clients to resolve day to day issues on assigned areas service requests calls. Show less

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  Bancsource

  Jan 2017 - Apr 2017

  Field Engineer

  Taking clients services to new levels in assigned areas as part of national company growth, contributing to make 2020 company mission and goals a reality, delivering unparalleled field services.Trained on NCR ATMs Machines: Personas, Personas M, Easy Point, 3rd Gen 4th Gen 56xx, Self Serv 20 and 30 Series, 6234, 6238. Re Trained in Brinks Compusafe Smart Safes, Tidel New Series 4 and Loomis Safes.

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  ATM of Southern California

  Jun 2017 - Aug 2017

  ATM Field Installer

  Assisting with a project in Las Vegas area in all 7/11 Convenience Stores, removing old NCR Retailer ATM in place and installing new NCR 2012 ATM for new FCTI contract with Cardtronics taking place middle 2017. Full removal of machines, transport to local CEVA Warehouse to ship back to central location in Houston; receiving of new NCR ATM sent by Cardtronics, loading truck, transport to designated locations for installation. Bring live on Network, ready ATM for Loomis to load cash and put fully in service. Show less

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  GLORY

  Aug 2017 - May 2018

  Field Service Technician

  Providing field support on installations, configuration and repair services to kiosks, cash recyclers, cash counter and coin sorter machines for banks, retailers stores and casino locations on assigned territory.

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  NCR Corporation

  Dec 2019 - now

  Customer Engineer II (GEO)