Maraheb Ismail

Experience

• 

  Dr.Suliman Al Habeeb Dental Clinic

  May 2002 - Oct 2002

  Dental Hygienist

  -Provided oral health education to patients, emphasizing proper hygiene practices.

• 

  King Fahad National Guard Hospital

  Nov 2002 - Aug 2005

  Dental Hygienist

  -Assisted in dental examinations and procedures under the supervision of experienced dental professionals.

• 

  Aramco

  Sept 2005 - Jan 2016

  -Oversaw 200 employees and their distribution and coverage across dental services in DH, ABQ, UDH, and RT dental clinics.-Spearheaded the establishment of key performance indicators for the Assistant Unit, and provided measurable benchmarks.-Pioneered the implementation of the first Dental Assistant productivity measurement system through SAP.-Directed and managed comprehensive educational assignments and developmental programs for the team. -Provided specialized treatment for complex medically compromised cases using expanded dental therapy functions.-Collaborated closely with a periodontist to deliver comprehensive treatment for active periodontal patients and implant cases.-Provided high-quality dental hygiene treatment to patients.-Addressed advanced periodontal cases through effective treatment procedures.-Conducted patient training programs to improve oral hygiene care.

  • Dental Assistant Unit Head

    Jul 2013 - Jan 2016

  • Expanded Functions Dental Therapist

    Sept 2005 - Jul 2013
• 

  Confidential

  Feb 2016 - Dec 2023

  -Oversaw the dental scheduling operations, ensuring efficient appointment coordination and management.-Trained schedulers on the utilization of the new scheduling system for enhanced performance.-Monitored and analyzed the annual budget versus achieved revenues, as well as the running rate.-Distributed manpower for the Dental Scheduling Unit across the largest operating regions (Central, Southern, and Northern areas of the Eastern Province) within JHAH dental clinics.-Oversaw the intern program at JHAH Dental Clinics, managing schedules, and assignments, and monitoring progress for both dentists and hygienists.-Ensured the successful execution of the full internship program, meeting educational objectives.-Established and regularly reviewed the marketing strategy for the Dental department.-Maintained responsibility for resource allocation, considering operational needs and regional demands. Show less

  • Manager of Core Business Operations

    Jun 2022 - Dec 2023

  • Manager of Dental Therapy Unit

    Feb 2016 - Jun 2022
• 

  Johns Hopkins Aramco Healthcare (JHAH)

  Mar 2017 - Mar 2017

  Dental Techno Therapist and Manger

  -Managed daily operations of the dental clinic, and ensured smooth workflow and efficient patient care.-Utilized technical skills to fabricate dental prosthetics and appliances according to prescribed specifications.-Conducted quality control checks on finished dental products to ensure accuracy and adherence to standards.-Trained and supervised dental technicians, and guided proper procedures and techniques.-Maintained patient records and confidentiality, and ensured accurate documentation of treatments and services. Show less

• 

  Johns Hopkins Aramco Healthcare (JHAH)

  Jan 2024 - Apr 2024

  Business Analyst

  -Conducted comprehensive analysis of marketing strategies for dental practices.-Coordinated training programs, serving as a central point of contact for participants and managing logistical aspects.-Contributed to the accreditation process by obtaining accredited hours from the Saudi Commission of Health Specialties.-Engaged in enterprise risk management, evaluating potential risks and proposing strategic solutions.