Mélanie Le Moigne

Experience

• 

  Loisirs et Créations

  May 2007 - Jun 2007

  Customer information - Salesperson

  • Direct selling (learning products, 18 000 references)• Establishment of gondolas heads• Replenishment, inventory tracking

• 

  Crédit Agricole Corporate & Investment Bank

  Jul 2007 - Aug 2007

  Receptionist

  Management of customers relationship (needs discovery, adapted propositions of financials products)

• 

  The White Rock Hotel

  May 2008 - Jul 2008

  Responsible for international customers

  • Analysis of the foreign customers: creation of tools to implement a satisfaction survey and define needs• Implementation of operational marketing (POS advertising and brochure)• Customer database development and monitoring

• 

  Orange

  Feb 2009 - Aug 2009

  Support of shops management

  • Weekly and monthly monitoring and analysis of financial results in conjunction with the accountant• Purchasing & inventory management + in-store communication• Sales team management (motivate and develop)

• 

  Thales Air Systems

  Jun 2010 - May 2011

  Project management - Cost efficiency Program

  Mainly in Travel Management• Issuing a monthly dashboard for the Executive Committee & a weekly report to the operational units: creation of Excel spreadsheets and Power Point slides, data analysis with conclusions/recommendations• Conducting and presenting thorough analysis of expenses data to forecast trends, but also to identify further cost reduction levers• Leading case by case analysis on potential promising themes (concerning around thousand travelers to hundred countries): define analysis criteria, suggest recommendations and implement Show less

• 

  METRO Cash and Carry

  Jul 2012 - Feb 2017

  • Ensure the commercial presentation of the store; improve the quality of the customer service; organize promotional events• Coordinate and supervise the activities of the department managers and their teams (50 people); ensure the implementation of HR processes (recruitment, integration, evaluation and training)• Monitor the key performance indicators of each sale departments; be reactive and implement performance-oriented action plans • Develop customer loyalty; ensure the commercial presentation and animation of the department• Manage a team of 6 people• Manage the department in terms of orders, stocks, ISO procedures, promotions; follow the targets (sales, margin, basket, number of invoices, activation rate) • Manage and coordinate internal projects across Category Management Food (ie. suppliers joint business plan process, METRO 50th year anniversary, international cooperation agreement)• Track and follow up of decisions from Steering Committees and Corporate Food Meetings• Prepare (form and content) major supplier meetings (Top-2-Top) and seminars bringing together CEOs from the 28 countries Categories of Canned Goods and Edible Groceries• Support for the development of international category management, for turnover and profitability increase• Data management, from supplier and country side – turnover, market data, financial data, product data• Support in preparation of International Procurement Category Team meetings

  • Floor Manager

    Oct 2016 - Feb 2017

  • Department Manager (fresh department)

    Jun 2015 - Sept 2016

  • PMO (Project Management Office)

    Jan 2013 - May 2015

  • Category Specialist, Food

    Jul 2012 - Dec 2012
• 

  Staenk

  Sept 2016 - Dec 2020

  Support for developement of a webmarketing agency

  -Support for the digital transformation of small and medium companies (brand strategy and price on the web)-Support in the definition of digital strategies (audience analysis, choice of web marketing channels, positioning)-Support for the agency's HR policy

• 

  Groupe Casino

  May 2017 - Dec 2017

  Project Manager Innovation

  -Benchmark consumer trends and concerns-Manage deployment of differentiating and premium products and services (specifications, suppliers / head office / stores coordination, follow-up via Gantt chart)-Prepare stores' launch (marketing campaigns, logistics), analyze results

• 

  Apini

  Nov 2018 - Feb 2022

  Context: as a consultant, I support the client (Frénéhard & Michaux) in his digital transformation:- Development of a quotation tool (project manager)- Support for the implementation of a new CRM and users trainings- Support for the benchmark of a new CAPM apini is an Digital Services Company specialized in CONSULTING and TECHNOLOGIES.My intervention concerns the following areas:-Project management / PMO / Project portfolio / AMOA-Program management-Supporting teams / Methodology / Acculturation to the project approach- Change management Context: as a consultant, I have supported the customer (SDMIS) in his digital transformation and in the management of SI projects.- Demand management- Portfolio management & Project management / methodology- Implementing and trainings on new software- Change management- Monitoring and reporting- Work on ad hoc projects on demand (crises management, DSI marketing, etc)

  • Frénéhard & Michaux - Project manager / AMOA

    Sept 2020 - Feb 2022

  • Consultant (digital transformation)

    Nov 2018 - Feb 2022

  • SDMIS - PMO

    Nov 2018 - Jul 2020
• 

  La Station Web

  Mar 2022 - now

  Project manager
• 

  Digiforma

  Oct 2022 - now

  Project manager, change management