Angelica Wang

Angelica Wang

Service Cashier

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location of Angelica WangJapan

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  • Timeline

  • About me

    Customer Success Manager | Bilingual English and Japanese

  • Education

    • Youth For Understanding (YFU) Hiroshima Notre Dame Seishin High School

      2013 - 2013
      Study Abroad for 6 weeks

      Mazda Scholarship Recipient 6 week study abroad program* Stayed with host family* Attended a private Catholic High School with Host sister every day* Enjoyed after school activities such as Kendo, calligraphy club, swimming club

    • University of Washington

      2013 - 2017
      Bachelor of Arts (B.A.) International/Global Studies

      Activities and Societies: Asian American Christian Fellowship, Husky Badminton Club

    • Osaka University

      2015 - 2016
      Exchange Student Foreign Studies

      JASSO Scholarship Recipient

  • Experience

    • Meesum Pastries

      Apr 2014 - May 2018
      Service Cashier

      Increased sales by providing excellent customer service in multi-lingual work environment

    • Pacific NorthWest Economic Region (PNWER)

      Apr 2017 - Jul 2017
      Intern

      Mainly assisted with Agriculture, Forestry, and Cross-Border Livestock Health working groups* Managed databases for speaker invitations, session agendas, targeted audience/industry groups* Promoted the 2017 Annual Summit through Constant Contact newsletters & social media (Twitter)

    • Pacific NorthWest Economic Region (PNWER)

      Oct 2017 - Jul 2018
      Program Coordinator

      The Pacific NorthWest Economic Region (PNWER) is a public/private non-profit created by statute in 1991 by the states of Alaska, Idaho, Oregon, Montana and Washington, the Canadian provinces and territories of British Columbia, Alberta, Saskatchewan, the Northwest Territories and Yukon. Oversaw the Forestry Working Group * Coordinated and planned biweekly calls leading up to the Annual Summit, inviting experts and government officials to share ideas and create action calls regarding the future of forestryColumbia River Treaty Study Tour, Program Coordinator* Coordinated a 2-3 day Study Tour designed for US/Canadian legislators, tribal groups, and other stakeholders to learn and share more about the impacts of the CRT* Developed an agenda, itinerary, budget, sponsorship opportunities for the tripOthers* Self-taught Adobe InDesign (main design contributor for PNWER's 2018 Annual Summit Program, 2017 Annual Report and 2017 Winter Meeting Program)* Social media Management(helped manage regular tweets/photos to promote PNWER events)* Communications (developed bi-weekly Constant Contact newsletter/blog spreads, Cross Promotions targeting events by other organizations)* Website development (redesigned PNWER's 2018 Annual Summit page for easier access to content) Show less

    • Japan Exchange and Teaching Program(me) (JET)

      Jul 2018 - Sept 2020
      Coordinator For International Relations (CIR)

      Hachinohe City HallCitizens Collaboration Department, International Relations GroupTranslation* Japanese-English interpretation for mayor, visiting foreign delegations, local residents* Japanese-English translations for sister city projects, social media, tourism* Japanese-Chinese translation & interpretation for local residents Cultural Exchange* Created materials and engaged monthly with students to introduce my life in America and American culture, and practiced speaking in English* I provided feedback and suggestions to local volunteers with an interest in international cultural exchange on their activities in bi-monthly meetings with Hachinohe's International Relations AssociationHighlights:* Miniboat Program: Translating materials and interpreting for a visiting teacher, with multi-day programs at local schools.* Hachinohe and Federal Way Sister City Photo Exhibit: An exchange photo exhibit held consecutively in 2 different countries. Helped coordinate the exhibit set-up, translations, and event logistics with members at both locations. * Translated historical and cultural informational pamphlets for, Sansha Taisai 三社大祭, the major local festival Show less

    • (株式会社)みちのく庭園

      Sept 2020 - Dec 2022
      Landscape Garden Designer & Sales

      I conducted the entire process of garden and landscape design, from the client hearings, drafting and reiteration process, to the oversight of the construction process, customer satisfaction, and social media presence. I learned CAD software with no design background and won an award at a nationwide design contest within my first 6 months. Learning business-level Japanese on the job. Awards:Won Rookie Award and Honorable Mention Award in 2020 for UNIMAT RIK Inc. "RIKCAD 3D Design Contest"Certifications:Level 2 UNIMAT RIK Inc. Certified CAD Operator Show less

    • Japan Dev

      Oct 2023 - now
      Customer Success Manager

      Hand-picked tech jobs at modern companies in Japan.Responsibilities- English & Japanese Sales- Client Onboarding & Support- Content Writer Management & SEO Research- Social Media Management

  • Licenses & Certifications

    • RIKCAD Operator Level 2

      UNIMAT RIKCAD
      Jul 2022
    • Japanese Language Proficiency Test N2 日本語能力試験

      JLPT
      Jan 2018
    • Advanced Open Water Diver

      PADI
      Jul 2017
    • Customer Success Management Fundamentals

      LinkedIn
      Sept 2024
  • Volunteer Experience

    • English Second Language Teacher

      Issued by VILLAGE GOSPEL MISSION on Jul 2014
      VILLAGE GOSPEL MISSIONAssociated with Angelica Wang
    • Student Mentor

      Issued by UW Dream Project on Jan 2014
      UW Dream ProjectAssociated with Angelica Wang
    • Volunteer

      Issued by World Wide Opportunities on Organic Farms on Dec 2015
      World Wide Opportunities on Organic FarmsAssociated with Angelica Wang
    • English Tutor

      Issued by Eigo (English) Cafe on Sept 2016
      Eigo (English) CafeAssociated with Angelica Wang