Talk to sales Try for Free
Wasi Ahmad

Wasi Ahmad

IT Support Engineer

Followers of Wasi Ahmad279 followers
location of Wasi AhmadAddison, Texas, United States

Connect with Wasi Ahmad to Send Message

Connect

Connect with Wasi Ahmad to Send Message

Connect

  • Timeline

  • About me

    Sr. Network Engineer || Bilt Graphic Paper Production Limited || Gurugram

  • Education

    • ICTE lucknow

      2010 - 2011
      Diploma in Computer Repairing & Maintenance (DCRM) Computer Hardware Engineering A

    • IIHT Lucknow

      2009 - 2010
      Microsoft Certified System Engineer Network and System Administration/Administrator A

    • Institute For Professional certification & consultancy

      2008 - 2009
      Computer Hardware & Networking Application Computer Hardware & Network Engineering A

    • Hewett Polytechnic

      2006 - 2007
      Computer Application

    • National Inter College

      2003 - 2005
      Intermediate Biology,

    • National Inter College

      2002 - 2002
      High School Science

    • Eastern Institute For Integrated Learning In Management

      2009 - 2012
      Bachelor's Degree BCA

  • Experience

    • Global Ventures

      Feb 2010 - Dec 2014
      IT Support Engineer

      Installation & trouble shooting of Desktop and Win 2003 Server Installation & trouble shooting of dot matrix Printers, TVS, WIPRO, HP DESKJET, LASERJET, PASSBOOK & Network PrintersInstallation & trouble shooting of OS –windows XP /Linux/Win 2003 Server/7/8Router, Modem installation and configuration & Trouble Shooting.Installation & trouble shooting of LAN & WAN Networking.Responsible for Manage calls flow, Escalations, & customer satisfactory reviews. OFC networking and troubleshooting. Show less

    • ISOLUX CORSAN

      Jan 2015 - Jan 2015
      IT Support Engineer

      IT FMS Services delivery to Isolux Corsan of behalf of Unitech Computers.Installation & trouble shooting of Desktop and Win 2003 Server Installation & trouble shooting of HP Printers DESKJET, LASERJET,& Network Printers.Installation & trouble shooting of OS –Windows XP /7/8VPN, Switch, Router, Modem installation and configuration & Trouble Shooting.Installation & trouble shooting of LAN & WAN Networking.

    • Net Access India Limited

      Apr 2015 - Jun 2023

      IT Infrastructure and FMS services to the Cholamandalam Finance. Leading Team of 12 Engineers (Desktop Operations) in delivering the objective for Net Access’s client. Responsible for Level-2 Escalations pertaining to Desktop Support, End User Devices, Applications, Network. IT Service Management. Weekly Ops Review meeting with client. Vendor Management. SLA Management.Handling All Rajasthan, Panjab, Himachal & Jammu Kashmir Branches with 12 EngineersTeam Handling (12 Engineers Team)Customer HandingEngineers Training Show less

      • Senior System Engineer

        Oct 2021 - Jun 2023

      • IT Support Engineer

        Apr 2015 - Apr 2022

    • Netcon Technologies

      Jul 2023 - Apr 2024
      Network Engineer

    • Sysnet System and Solutions Pte Ltd

      Apr 2024 - now
      Senior Network Engineer

  • Licenses & Certifications