Erick Mata

Experience

• 

  Banco del Pacífico

  Sept 2010 - Mar 2017

  Customer Service Representative

  Responsible for the delivery and receipt of cash to customers and suppliers, supervision and management of ATMs, sale of banking products, filing, supervision and management of work teamsManage the client portfolioInsurance sales and assistanceProducts and services,Investments, order placementNegotiation with suppliers and utility managementHandling, receiving and delivery of cashStaff and customer managementCounting and supervision of money vaultsCounting and supervision of ATMsUtility drivingSale of products Show less

• 

  Plus services S. A.

  Aug 2017 - Nov 2017

  Telephone Service Representative
• 

  Ecuagama S.A.

  Jan 2018 - Jul 2018

  Account Executive

  Sales and management of business accountsProducts and servicesNegotiation with suppliers and utility management.

• 

  Banco Bolivariano

  Jul 2018 - Apr 2023

  Sales Executive

  Portfolio management and placement, insurance sales and assistance, banking products and services, investments, orders, negotiation with suppliers and supply management.

• 

  Surnet Communications Inc.

  May 2023 - Feb 2024

  Network Field Technician

  Responsible for the installation and maintenance of fiber optic cables in different buildings, houses, residences, installation of boxes and connectors collaborating directly with Aecon, Bell and Rogers Canada.Material TransferFiber optic installationFiber optic maintenanceInspections, wiring, lightingInstallation of boxes and connectors

• 

  Kreitmaker

  Apr 2024 - Dec 2024

  Yard Customer Service Representative (Forklift Operator)

  Responsible for in-store product delivery, delivery and receipt of materials to suppliers. Handle additional necessary items while providing an excellent customer service experienceStockingPackingLoading and unloadingPallet Jack OperationForklift maintenanceSafety compliance

• 

  Bloomstar

  Feb 2025 - Mar 2025

  Merchandiser

  Merchandise store shelves, racks, coolers, and displays with all products.Complete required paperwork and processes in a accurate and timely manner.Receive and process shipments on time.Organize and maintain stockroom per company standards.Communicate inventory issues, concerns to merchandising supervisor or store manager.Ensures that costumer service levels are met and exceeded beyond expectations at every opportunity.

• 

  Kreitmaker

  Apr 2025 - now

  Bilingual Customer Service Representative

  Responsible for in-store product delivery, delivery and receipt of materials to suppliers. Handle additional necessary items while providing an excellent customer service experienceStockingPackingLoading and unloadingPallet Jack OperationForklift maintenanceSafety compliance