Tarryn Silber

Experience

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  Kelly

  Aug 2005 - Mar 2015

  • Operations Delivery Manager- Absa and First National Bank

    Feb 2012 - Mar 2015

  • Branch Manager/ Resource Center Manager- Soweto Branch

    Aug 2005 - Feb 2012
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  TalentCRU

  Apr 2015 - Aug 2016

  • Programme Transformation Consultant

    Apr 2016 - Aug 2016

  • Strategic Relationship Manager

    Oct 2015 - Mar 2016

  • Operations Manager- MSP at Standard Bank CIB

    Apr 2015 - Sept 2015
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  IQbusiness South Africa

  Aug 2016 - Nov 2019

  • Account Director

    Jul 2018 - Nov 2019

  • Client Account Manager

    Aug 2016 - Jun 2018
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  Think Agile

  Nov 2019 - Jul 2022

  Customer Success Manager

  Think Agile was a training and consulting company that specialised in certified agile training and agile coaching and consulting.Drove all B2B business engagements, mainly focused on helping clients understand the steps towards an agile transformation and improved ways of working (WOW)I used techniques such as clean language and scoping questions to qualify opportunities and get to the root of client’s problem statements.Managed all leads into the business, created and presented proposals and commercials to clientsDrove the onboarding process of clients and managed all contractual obligations and MSA's.Educated clients about what Agile is and the value of incorporating it into their organisation.Connected the suitable specialist skills and people to each project and managed capacity planning and time- sheeting as well as invoicing clients for payment.Had regular meetings with each client to maximise the value of our services provided as well as upselling any further work.Developed and grew global and local partnership models for both training and consulting work.Focused my leadership role on internal people and culture development into a collaborative, transparentand value driven organisation.Helped develop and analyse all services and products to make sure they were fit-for-purpose and aligned with client needs to ensure we created high demand and remained profitable.Attended events to help grow company profile increase client base.Managed the internal administration support team. Recruited employees Show less

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  Vitality Group Inc.

  Aug 2022 - now

  Scrum Master