
Kevin Krang
College and Career Center Intern

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About me
Senior Product Operations Manager at Meta
Education

Crockett High School
2008 - 2012High School DiplomaActivities and Societies: National Art Honor Society (2011-12 President), Senior Class Cabinet (2011-12 Co-Treasurer), Student Council (2011-12 Secretary), College Forward, Asian Club, and Science Club.

St.Edward's University
2020 - 2022Master of Business Administration - MBA Business Administration, ManagementActivities and Societies: Delta Mu Delta

St. Edward's University
2012 - 2016Bachelor of Arts (B.A.) Computer Information ScienceActivities and Societies: Dean's List for Spring 2013 and 2015, Honorable Mention List for Fall 2012 and 2013, Spring 2014. Chalk Mural for the Marketing Office in December 2014.
Experience

Crockett High School
Nov 2015 - May 2016College and Career Center InternI help the college counselor with any office tasks, writing passes and reminders for students, helping students with their financial aid, college applications, registering for ACT/SAT, and any related college questions.

Meta
Oct 2016 - now• Investigating and communicating the quality and stability of Facebook's products as reported by internal stakeholders• Partnering with engineering teams focused on making our investment in building high-quality products more efficient• Work with a remote, small contractor team to complete daily workflows• Investigate and triage internal reports of quality and stability issues• Develop and communicate compelling analyses and recommendations over aggregate trends from internal feedback• Scaled and standardized core workflow processes to improve operational efficiency in order to achieve business needs (budgeting, forecasting, quality, vendor partnership) Show less • Investigate product quality of Facebook’s beta applications. • Understand and communicate product launch risk and severity of issues to partners, stakeholders, product teams and engineering teams. • General and product training for new hires on the team for a growing team of 30. • Analyze logs, data, and relevant information to resolve issues.• Pinpoint new feature bugs on all platforms for Product and Engineering teams.• Communicate with Product and Engineering teams in California daily to ensure prioritization and escalation. Show less
Product Operations Manager V, Reality Labs
Aug 2023 - nowProduct Operations Manager IV, Videos Team
Aug 2021 - Aug 2023Product Operations Manager III, Videos Team
Feb 2020 - Aug 2021Product Operations Manager II, Videos Team
Aug 2018 - Feb 2020Triage Specialist
Oct 2016 - Jul 2018
Licenses & Certifications

Inbound Marketing Certified
HubSpotNov 2020
Honors & Awards
- Awarded to Kevin KrangDean's List St. Edward's University مايو ٢٠١٥ Received Dean's List Honors for maintaining a minimum GPA of 3.5
- Awarded to Kevin KrangHonorable Mention List St. Edward's University مايو ٢٠١٤ Received Honorable Mention for maintaining a minimum GPA of 3.25
- Awarded to Kevin KrangHonorable Mention List St. Edward's University ديسمبر ٢٠١٣ Received Honorable Mention for maintaining a minimum GPA of 3.25
- Awarded to Kevin KrangDean's List St. Edward's University مايو ٢٠١٣ Received Dean's List Honors for maintaining a minimum GPA of 3.5
- Awarded to Kevin KrangHonorable Mention List St. Edward's University ديسمبر ٢٠١٢ Received Honorable Mention for maintaining a minimum GPA of 3.25
- Awarded to Kevin KrangCougar Gold Award - Telecommunications and Networking Crockett High School مايو ٢٠١٢ Received annual school wide award for Telecommunications and Networking for my 3 years dedication to the Technology program at Crockett High School.
- Awarded to Kevin KrangVisual Art Scholastic Events - Certificate of Achievement Texas Art Education Association Visual Art Scholastic Events State Director فبراير ٢٠١٢ Received a 4 on my art submission on a scale of 1-4, where 1 is the lowest and 4 is the highest rating. Also received a medal for highest honor ratings.
- Awarded to Kevin KrangVisual Art Scholastic Events - Certificate of Achievement Texas Art Education Association Visual Art Scholastic Events State Director فبراير ٢٠١١ Received a 4 on my art submission on a scale of 1-4, where 1 is the lowest and 4 is the highest rating. Also receiving a medal for highest honor rating.
Languages
- enEnglish
- khKhmer
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