
Alexander Cardenas

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About me
PhD | Change Director | Transformation Leadership |
Education

NSW Ambulance
2008 - 2010Diploma of Paramedical Science Clinical Science (Paramedic)3 year paid Diploma.Combination of face to dace, distance education, and practicum. Completed thousands of hours of practicum including assessing, treating, referring and or transporting, emergency and non emergency patients.Posted throughout Sydney including Kings Cross, Western Sydney, Northern Suburbs, Northern Beaches and Sydney South.

Charles Sturt University
2007 - 2011Bachelor of Arts (BA) PsychologyActivities and Societies: St John Ambulance, Student Mentor.

UNSW Australia
2012 - 2013Master of Health Service Management (MHSM) Health/Health Care Administration/Management DistinctionCompleted Master of Health Service Management. Key focus on health care administration, health care finance and economics and Program Management.

Barker College
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Australian Institute of Company Directors
-Foundations of Directorship Organizational LeadershipFace to face and self paced learning across three courses, Governance for Directors, Risk and Strategy for Directors and Finance for Director.

UNSW Australia
2013 - 2017Doctor of Philosophy (PhD) Measuring and Improving Clinical Decision Making Awarded 2017Mixed methods study designed and tested two new online platforms to assess and improve clinical decision making in Sudden Cardiac Arrest. The first platform developed was the Online Cardiac Arrest Simulator (OCAS), which included both instructional videos and a simulated SCA. The second platform, the Online Clinical Decision Platform (OCDP), was then designed based on the results and recommendations of OCAS. All educational materials and platforms were designed by the PhD candidate and included… Show more Mixed methods study designed and tested two new online platforms to assess and improve clinical decision making in Sudden Cardiac Arrest. The first platform developed was the Online Cardiac Arrest Simulator (OCAS), which included both instructional videos and a simulated SCA. The second platform, the Online Clinical Decision Platform (OCDP), was then designed based on the results and recommendations of OCAS. All educational materials and platforms were designed by the PhD candidate and included point of view filming, realistic location shoots, high-fidelity simulation and clinically accurate scenarios; and were accessible by multiple media devices.More than 1,200 clinicians in Australia participated in this project. The findings demonstrate the potential of online simulation to assess and improve clinical decision making. Show less

University of New South Wales
2011 - 2013Master of Public Health (MPH) Public Health DistinctionAreas of study included varied areas of Public Health and Health Management. Topics included health promotion, primary health care, health care policy formulation and execution, clinical research (including Epidemiology) and health service management. Completed with a Distinction Average.
Experience
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St John Ambulance Australia (NSW)
Jan 2008 - Aug 2014As a volunteer Divisional Superintendent I have managed a team of over 40 Doctors, Nurses, Paramedics, Student health care professionals, and first responders. As part of this role I oversee the management of the finances, training, standards, response capacity, and team functioning of the division. Other duties as part of this role include, -Strategic Planning: It is my responsibility to plan the short, medium and long term management of the division. This includes in areas of financial planning, operational capacity, division size, training objectives, and clinical targets. - General Administrative duties: These include fielding enquires from the public and general members, in addition to managing administration relating to clinical, training, and financial compliance. -Liaison: It is my responsibility to liaise with major stakeholders, the community, and senior state management. I also attend emergency council meetings for larger events (for example those held at Sydney Showground) to formulate emergency management plans and to aid in the selection of resources required for the event. -Divisional finances: I along with the divisional 2IC and the head of training determine the long term acquisition needs of the division. This includes determining an appropriate acquisition strategy to allow the purchasing and maintenance of equipment and the provision of training to fall within the divisions capacity Show less --Event organisation: It was my role to oversee the provision of first aid to all divisional events. This is inclusive of managing a team of volunteers who plan and executive events. In larger events it may also require organising from other divisions or state operations additional equipment or personnel. -Logistics: It was my role to ensure the effective storage, management, transport, and administration, of the divisions equipment and stores. This included deployment and rotation (as the case for medications). Show less
Volunteer Division Superintendent
Jan 2012 - Aug 2014Volunteer Division Operations Officer
Jan 2008 - Jan 2012

NSW Ambulance
Sept 2008 - Apr 2018Program Director for the $122 million NSW Ambulance (NSWA) Regional Ambulance Infrastructure Reconfiguration (RAIR) Program. This program includes a reconfiguration of Ambulance Infrastructure, models of care, clinical profiles and operational research across all response areas of NSWA excluding Sydney. The RAIR Program is tasked with the delivery of major service delivery and clinical change programs as well as the construction of over 20 infrastructure projects across the state. As the Program Director my role includes the strategic leadership of the program and its staff as well as representing NSWA in interactions with external stakeholders and ensuring the program achieves major strategic change and innovation targets in line with the needs and direction of NSWA. I am also responsible for coordinating effort across NSWA in the development, assessment of need and implementation of a range of innovative out of hospital service roles across NSW. As part of this role I work with a diverse range of stakeholders to develop new evidence based and multidisciplinary strategic partnerships with other agencies. Show less I previously worked as the Senior Service Planner for NSW Ambulance. My role was diverse and included the planning and implementation of major state plans & projects as well as providing expert advice and assistance for operational projects. In this role I managed projects across rural and metropolitan areas and have conducted modelling and consulting services for a metropolitan project with a budget exceeding $156 million and a $122million Regional Program. I was routinely required to apply high level managerial, research, and clinical skills as well as expertise in this role. I also managed teams who completed business cases including successfully securing funding for a project in excess of $100million. Show less As a program coordinator and Senior Clinical educator my role encompassed the management of educators as well as employees involved in large training programs. In this role I was also involved in the maintenance of professional standards, participating in quality improvement initiatives including root cause analyses, clinical oversight, devoting education and capability frameworks as well as delivering clinical lectures and tutorials. As an educator I delivered sessions to classes ranging from 8 to 45 employees and have managed teams of over 50 employees. Show less Full time Paramedic Role with NSW Ambulance. In this role, I have worked in diverse areas including Sydney CBD, Campsie, Blacktown, the northern beaches and am currently serving out of Lane Cove station. As a paramedic it is my job to respond to Triple Zero (000) emergency calls and provide emergency medical treatment, stabilisation and transport of ill and injured people. My routine duties include measuring and interpreting patients physical, physiological and psychological states so that I may arrive at a diagnosis and appropriate treatment plan. During my service I have also had the opportunity to manage scenes and provide pre-hospital care to the seriously ill and injured. Show less
Program Director
Jul 2015 - Apr 2018Senior Service Planner (12 month Maternity Leave Contract)
Jun 2014 - Jul 2015Course Coordinator/ Senior Clinical Educator (Paramedic)
Jan 2012 - Jun 2014Paramedic
Sept 2008 - Jun 2012

UNSW Australia
Jan 2013 - Apr 2017Casual Lecturer & TutorI worked for the University of NSW both as a casual Lecturer as well as a Tutor. In these roles I taught a broad range of subjects across Health Management, Clinical Governance, and Emergency Health Care. My duties included lecturing, marking, running tutorials, and facilitating distance education programs.
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St John Ambulance Australia (NSW)
Mar 2015 - Dec 2018Clinical Director (NSW State Paramedic)A Volunteer Director role within the State Clinical Group of St John Ambulance (NSW). Key responsibilities include,1: The development, implementation and monitoring of strategic plans and visions for Health Professionals in NSW.2: Development and effective maintenance of HR and commercial processes3: Provision of quality and high level advice to the CEO and Board of St John (NSW)4: Development, implementation and support of state-wide clinical governance initiatives and programs for Paramedics, First Responders, Doctors and Nurses.One key achievement within this role was the development, consultation, implementation and now monitoring of a brand new state-wide Clinical Incident Review policy and procedure manual. This policy has been signed off by the CEO and is now binding for over 4,000 Doctors, Nurses, Paramedics and First Responders. Show less

Transport for NSW
Jul 2018 - Dec 2019Senior Manager(Contract). The Senior Manager Education and Training is responsible for leading diverse education, quality assurance, administrative and training teams. These teams develop, deliver and evaluate all education and training programs relating to all regulatory program participants and stakeholders. These stakeholders include several hundred internal and external RMS/TfNSW authorised or accredited staff, as well as the initial and ongoing professional development of over 12 thousand authorised third party providers. The delivery of these services requires both the management of internal staff as well as the planning, delivery and ongoing maintenance, of large procurement activities (some individual tenders valuing over $20 million). In addition to procurement and operational management, this role is also required to undertake considerable reform of existing programs, projects, and core business activities. This reform includes considerable change and stakeholder management activities, as well as the writing of new policy, governance, and financial mechanisms. To ensure effective service improvement, best practice change management activities are routinely undertaken by this role to ensure improvement. Show less

Health Infrastructure
Dec 2019 - Feb 2025Change DirectorAs the Director responsible for Health Infrastructure's statewide Change Program, I lead an internal team as well as statewide assurance and capability initiatives for over 40FTE of change managers across NSW. These teams drive innovation and transform healthcare through HI’s $10 billion (AUD) Redevelopment Program. I am committed to uplifting the change capability of healthcare staff, enabling sustainable transformation across the state’s health system.In addition, I am the HI lead of a national, federally funded research partnership, collaborating with universities and health services across Australia to advance healthcare delivery and management through research. My role bridges best practice research with practical solutions, positioning HI as a leader in healthcare transformation. Show less

Downer
Feb 2025 - nowChange Management LeadLeadership for the planning and delivery of change management programs/teams, including change, communications, engagement, and training activities, to enable internal facing business improvement and transformation programs within the Downer Group. Downer Group is a ASX 200 company with over 31,000 employees.
Licenses & Certifications

Spanish Levels A1, A2.
General LinguisticsJan 2021
PROCI Change Practitioner Certification
PROCIJan 2019
2016 Award for Excellence- Education & Research
Council Of Ambulance Authorities (CAA). 2nd Place, Australia & New ZealandJan 2016
Lean Six Sigma Black Belt (ICBB)
AGSM @ UNSW Business SchoolNov 2020
PRINCE2® Foundation and Practitioner Certification Training
PRINCE2.comJan 2022
Volunteer Experience
Justice of the Peace
Issued by Department of Justice NSW on Jan 2016
Associated with Alexander CardenasHealth Care Manager
Issued by St John Ambulance on Jan 2007
Associated with Alexander Cardenas
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