John Lingham

Experience

• 

  Barclays

  Jun 2008 - May 2009

  Business Analyst

  John works within the HR Shared Services Division in the Solution Design and Implementation Team where his core responsibilities include:1. SAP data warehouse and data interface analysis.2. Data Flow Mapping3. Business Process Analysis4. Stakeholder ManagementThis project was executed to prepare the bank for a large scale audit where all of the banks data protection and records management policies would be reviewed against the current legislation.

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  Snap-on Business Solutions

  Jul 2010 - Jun 2012

  Business Systems Analyst

  John worked within the Product Development Team where his core responsibilities include:1. Developing and delivering a European wide campaign management tool within the aftersales market for a global automotive brand. 2. Managing senior stakeholders within a global automotive brand3. Requirements Elicitation, Management & Traceability 4. UAT Testing and Defect Management5. End User Training6. European Product Support.

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  North Highland Managed Services

  Jun 2012 - Mar 2017

  About North HighlandWorking with North Highland will change the way you think about consulting.North Highland is a global consulting company with a proven record of enabling great returns on our clients’ investment. Our high-calibre consultants offer deep experience and expertise across many diverse industries and service areas. We specialise in solving tough business challenges, pride ourselves on being easy to work with, and nurturing long-standing relationships with the most recognisable brands in the world.Ask any of our clients and they’ll tell you. Show less About North HighlandWorking with North Highland will change the way you think about consulting.North Highland is a global consulting company with a proven record of enabling great returns on our clients’ investment. Our high-calibre consultants offer deep experience and expertise across many diverse industries and service areas. We specialise in solving tough business challenges, pride ourselves on being easy to work with, and nurturing long-standing relationships with the most recognisable brands in the world.Ask any of our clients and they’ll tell you. Show less About North HighlandWorking with North Highland will change the way you think about consulting.North Highland is a global consulting company with a proven record of enabling great returns on our clients’ investment. Our high-calibre consultants offer deep experience and expertise across many diverse industries and service areas. We specialise in solving tough business challenges, pride ourselves on being easy to work with, and nurturing long-standing relationships with the most recognisable brands in the world.Ask any of our clients and they’ll tell you. Show less

  • Senior Business Analyst

    Apr 2015 - Mar 2017

  • Business Analyst

    Mar 2014 - Oct 2015

  • Business Analyst

    Jun 2012 - Mar 2014
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  Sainsbury's

  Jun 2012 - Mar 2014

  Business Analyst

  John worked within the IS Division and more specifically delivered various programmes and projects within the Growth segment which include:• Sainsbury’s Bank – Regulatory Reporting Phase 2• Sainsbury’s Bank – Nectar Risk Mitigation• PPS Gift Card Re-Platforming• Sainsbury’s Asia – Supplier Management• Sainsbury’s Phone Shop – Wi-Fi EnhancementJohns key responsibilities and deliverables Include: 1. Stakeholder Engagement and Management2. Current-State and future-state business process analysis3. Current-State and future-state data analysis4. Feasibility analysis5. Project Management6. Requirements Elicitation and Management7. Test Management and Execution8. Defect Management and Delivery. Show less

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  Lowe's Companies, Inc.

  Mar 2014 - Sept 2014

  Business Analyst

  John works within the IT Division focusing on two enterprise programs Master Data Management and Enterprise Taxonomy. Johns key responsibilities and deliverables include:1. Stakeholder Engagement and Management2. Current-State analysis on various data interfaces and the master data warehouse3. Current-State analysis on existing technology and business processes4. Defining an analysis approach for the Business Analysis Team5. Leading the development of requirements elicitation within the team Show less

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  TIAA

  Sept 2014 - Oct 2015

  Senior Business Analyst

  John worked within the Individual Retirement – IRA and Brokerage business. John worked on the OneIRA Program which focused on developing a new product suite offering to new and existing participants to enhance customer experience when managing assets and future financial planning. The program has an estimated budget of $10m and impacts stakeholders across the enterprise.Johns key responsibilities and deliverables include:1. Stakeholder engagement and management across multiple TIAA business divisions 2. Current-State Analysis of IRA and Brokerage application processes3. Product definition and development of a new product offering4. Requirements elicitation and management on multiple (3x) programme streams5. Leading and supporting a team consisting of Business Analysts (x2) and Process Analysts (x3) across 5 workstreams to ensure effective and efficient delivery. 6. Leading communication to the Program Management Team and Product Committee to provide progress updates Show less

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  Eagle-Eye Consulting Services Ltd

  Apr 2017 - Sept 2020

  Managing Director
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  Vodafone

  Apr 2017 - Apr 2019

  Senior Business Analyst / Requirements Manager

  John worked within the Vodafone Group Transformation division, specifically focused on the EPPM Programme which plans rollout and migrate all OpCo’s (Operational Companies e.g. Vodafone UK, Vodafone Spain etc.) onto a new Project and Portfolio Management Tool (HPE PPM Centre).In addition to introducing a new tool, Vodafone are strategically driving a new project delivery methodology to support the successful delivery of all projects and programmes to their enterprise customer base.1. Johns key responsibilities and deliverables Include: 2. Stakeholder Engagement and Management of the OpCo Leads and Product Owners3. Current-State business process analysis4. Future-State business process analysis and development5. GAP Analysis between existing tool & processes and EPPM6. Tool SME to support with issue resolution, process development training and on-boarding7. Requirements Manager leading the elicitation, capture, traceability and development of functional releases to handover to development partners.8. Manage product backlog via JIRA9. Pre-Production tool configuration to support BAU service transition activities. Show less

• 

  Micro Focus

  Apr 2019 - Sept 2020

  Business Analyst / Project Manager

  Business Analyst / Project ManagerJohn is engaged with the Stack C Programme which is a company wide initiative to implement a new architectural platform which will supersede the legacy architecture with a delivery principles focused providing a platform that can effectively and efficiently manage the current technical demands of the business, whilst providing capacity and performance to meet the business future strategic demands. John fulfilled a varied role during this engagement which included: 1. PPM Centre expertise to the Stack C programme specifically leading:a. The definition of business requirements for customised RAID Management and Weekly Reportingb. The functional roll-out of Time Management across the programme and broader business.2. Accountable owner for key architectural artifacts Master Application Tracker and Process Taxonomy which entails:a. Engagement and management of business and technical stakeholdersb. The management of new entries, updates, deletions and audit trackingc. Undertaking the change control process prior to publication.3. Interim project management for the Identity Management (IDM) and Identity Governance (IG) project which sought to introduce a solution to automate the management of user Identity Management and governance processes throughout the business. The core responsibilities and undertakings include:a. Forming Team and Aligning Resourcesb. Defining a project plan and tracking progress against plan and key milestonesc. Engaging and managing key business stakeholdersd. Producing a detailed stakeholder matrixe. Leading Team and stakeholder workshops / meetingsf. Managing the alignment and synchronisation with the broader Stack-C Programme. Show less

• 

  Sony | Professional Europe

  Sept 2020 - now

  Leading an in-house and off-shore Digital Delivery Team of developers responsible for the maintenance and strategic evolution of Sony B2B Professional Solutions Marketing Platforms to drive profit and growth within the B2B Market via a diverse portfolio of products across multiple industries. In addition to managing an annual platform budget in excess of £500k which involves resource management and allocation, vendor contract management and 3rd party agency management. https://pro.sonyMy core responsibilities include: - Ownership & oversight of the system change approval process - Ownership and delivery of in the development, requirements gathering, scoping, architecture, and maintenance of front-end and back-end applications - System changes & digital project management - Establishment & governance of digital delivery standards - Responsible for effective application of agile delivery within the B2B delivery Team including Sprint planning, delivery and reporting - Digital content process & team management - Ownership of all digital workflows and tools - Quality assurance and governance to ensure: ○ Optimum efficiency of all system changes and performance of all applications ○ Efficient digital content implementation ○ Regular platform maintenance and upgrades - Definition and execution of B2B Marketing Platforms roadmapDelivery of digital projects in alignment with the Digital Marketing & Platform roadmap. Show less

  • Global Platform Development Senior Manager

    Jun 2021 - now

  • Senior Business Analyst

    Sept 2020 - Jun 2021