Vivekanandhan R (Viven)

Experience

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  Infosys

  Dec 2005 - Dec 2008

  Sterling Multi-Channel Fulfillment Solution Sales Order Management Implementation for an upscale fashion retailer, USA - Maintained the 'Order Capture' module, Customized the Sterling Customer Order Management Rich Client Interface (COM PCA) including adding new screens based on requirements. Sterling Supply Chain Applications (Formerly Yantra) Purchase Order management Implementation for second-largest discount retailer, USA - Performed as the module leader implementing the 'Supply Collaboration' module of Sterling. Designed components (High level & detailed level) for modules Purchase Order (PO) Receipts, PO Search, PO Communicate and Purge. Performed as the 'Configuration Controller' of the project. Yantra (IBM OMS) Sales Order Management Implementation for a photography company, USA. Started as a Developer and worked on customization of the Presentation layer of Yantra. Later went on own the modules Package Substitution, Charges & Discounts and Order Modification. Performed as the 'Knowledge Manager' for the project. Got Trained on Software Generic essentials (C,C++, etc.) and Core Java, J2EE platform

  • Software Engineer - Customer Order Management

    Aug 2008 - Dec 2008

  • Software Engineer - Purchase Order Management

    May 2007 - Jul 2008

  • Software Engineer - Yantra (IBM Order Management)

    May 2006 - Apr 2007

  • Software Engineer Trainee

    Dec 2005 - Apr 2006
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  Cognizant

  Dec 2008 - Feb 2012

  For a flooring manufacturer & retailer, USSterling Store Inventory Management Application Value Management and Support - Initially worked on handling defects, enhancements and Change Requests for the client. Later went on to perform as Technical lead. Performed as the Project lead for a 7 member team, handling the issue tracking, offshore delivery, and process compliance apart from technical leadership.Sterling Store Inventory Management Application Performance Improvement - Worked on and implemented performance improvements for the Sterling RCP application (Store Inventory Management PCA), which was customized for the client earlier. Analyzed, implemented and tested Design changes understanding the product and the customization made around it to improve performance. Show less

  • Senior Associate - Store Inventory Management App

    Nov 2011 - Feb 2012

  • Associate - Store Inventory Management App

    Dec 2008 - Oct 2011
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  Wipro Technologies

  Mar 2012 - Apr 2015

  Omni-channel Retail Domain Consulting - with expertise in IBM sterling order and warehouse management systems, providing pre-sales contribution, solution creation, internal training. Managed a monthly org. wide Retail Domain Newsletter Publication within Wipro.IBM Sterling OMS consulting for a department store retail chain, US - Assessed the current approach to IBM Sterling OMS testing; identified existing challenges and recommended action plan to improve the application testing. Providing support to the QA team in ensuring sufficient test coverage and reduced defect leakage as part of client's Omni-channel implementation journey. Worked on establishing & implementing unified OMS application regression test suite and automation of the same, considering client's future omni-channel projects. Show less Sterling Order and warehouse management implementation Production Support and Maintenance for floral and gourmet foods gift retailer and distribution company in the United States - Implemented key changes in Payments Processing & Warehouse Management Modules to stabilize the production system. Provided production support for operational issues in the order and warehouse application. Lead the Sterling IT team from Wipro for the order fulfillment systems. Provided Insights and Estimates for the Retail Domain Business Requirements. Show less

  • Principal Consultant - Omni-channel Retail

    May 2014 - Apr 2015

  • Technical Lead - Order & Warehouse Management

    Mar 2012 - Apr 2014
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  Infosys

  Apr 2015 - Nov 2021

  My Customer (an American chain of beauty stores with strong eComm presence) is right now doing a phased Migration from OMoC 1.0 to 2.0 (also called as Next Gen version comprising of implementation of IBM Inventory Visibility). I am playing a role of 'Migration Consultant' assisting with existing platform impact analysis, environment setup for QA, PT, UAT, along with necessary support tools and reports setup/migration. As part of this built a utility that compares the Inventory Parameters between erstwhile Global Inventory Visibility (GIV) part of OMS versus the IBM Inventory Visibility (IV) for inputted list of Item-Node combinations.Developed IBM Inventory Visibility Dashboard that provides key functions to query IBM IV for specific or set of Item-Node combinations.Developed Same Day Delivery Orders bulk Status update from Last mile delivery application and for bulk Force Cancel requirements. Show less

  • IBM Order Management On Cloud NextGen Consultant

    Jan 2021 - Nov 2021

  • IBM Order Management On Cloud Consultant

    Aug 2018 - Jan 2021

  • Lead Consultant - Order Management Solution Design

    Dec 2016 - Jul 2018

  • Lead Consultant - Order & Warehouse Management Integrations

    Dec 2015 - Nov 2016

  • Lead Consultant - Buy Online Pickup at Store

    Apr 2015 - Nov 2015
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  Cognizant

  Nov 2021 - now

  Order Management B2C Maintenance, B2B Implementation Lead at U.S. based largest rural lifestyle retailer. IBM Order Management On Cloud DevOps Manager for American mid-luxury fashion label managing entire Dev + Ops covering Sterling OMS Implementation, new country rollouts, Enhancements, Bug fixes and routine Ops Performed as Functional Consultant for the Retail Pharmacy Chain, USA. The program involves enabling Blue Yonder inventory, availability and commits services to become the single source of truth for inventory availability and order promising across eCommerce and order management systems for retail products. Consumer channels perform real-time availability, commits, reservation, and sourcing calls to Blue Yonder microservices.

  • IBM Order Management Lead

    Apr 2024 - now

  • Senior Manager - Projects

    Nov 2021 - now

  • IBM Order Management On Cloud DevOps Manager

    Apr 2022 - Aug 2024

  • Product Functional Consultant

    Nov 2021 - Mar 2022
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  Viven Prabha Studios

  Feb 2022 - now

  Music Composer and Music Producer