
Mohammad Rasoul Kachoueian
Knowledge Management generalist

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About me
Manager of the business analysis team of the systems and methods
Education

Iran University of Science and Technology
2012 - 2017Bachelor of Science - BS Industrial EngineeringIndustrial engineering is an engineering profession that is concerned with the optimization of complex processes, systems, or organizations by developing, improving, and implementing integrated systems of people, money, knowledge, information, equipment, energy, and materials. Industrial engineers use specialized knowledge and skills in the mathematical, physical, and social sciences, together with the principles and methods of engineering analysis and design, to specify, predict, and evaluate… Show more Industrial engineering is an engineering profession that is concerned with the optimization of complex processes, systems, or organizations by developing, improving, and implementing integrated systems of people, money, knowledge, information, equipment, energy, and materials. Industrial engineers use specialized knowledge and skills in the mathematical, physical, and social sciences, together with the principles and methods of engineering analysis and design, to specify, predict, and evaluate the results obtained from systems and processes. From these results, they can create new systems, processes, or situations for the useful coordination of labor, materials, and machines and also improve the quality and productivity of systems, physical or social. Show less

Iran University of Science and Technology
2020 - 2023Master of Science - MS Information Technology Management (ITM_EB)IT management is a process by which all IT resources are managed according to the organization's priorities and needs. This management includes tangible resources such as networks, computers, and data equipment, as well as intangible resources such as software and large amounts of data. The main goal of IT management is to generate value through the use of technology. To achieve this goal, business and technology strategies must be aligned.At this stage, my thesis titled "Discovering… Show more IT management is a process by which all IT resources are managed according to the organization's priorities and needs. This management includes tangible resources such as networks, computers, and data equipment, as well as intangible resources such as software and large amounts of data. The main goal of IT management is to generate value through the use of technology. To achieve this goal, business and technology strategies must be aligned.At this stage, my thesis titled "Discovering Proactive Problems in IT Services Using Data-Driven Analysis" has been completed. Show less

Alavi Highschool
1999 - 2012Diploma Math and PhysicsI am a 51th graduate output of Alavi High School
Experience

Mirdamad Educational Institute
Nov 2013 - Mar 2014Knowledge Management generalistAs part of the "Scientific Resources Development" Workgroup, we have meticulously gathered and organized valuable educational materials and textbooks from prestigious schools in Tehran to create an extensive, well-curated resource database. Leveraging these resources, we developed an in-depth evaluation system for both students and teachers. The implementation of this system has provided the Institute's management with a clear and detailed understanding of the students' academic performance levels. Show less

ABPMP Iran Chapter - بهفا
May 2016 - Sept 2016Junior Business Process AnalystIn my tenure at the company, I fulfilled two distinct roles: a general role and a project-specific role within a factory setting. At "Pishgam Khavar," a gas counter production plant, I served as a Generalist in both preventive maintenance and production system optimization. In my general capacity as a BPM Generalist, my responsibilities encompassed the entire spectrum of Business Process Improvement. This included Process Discovery, Process Modeling, Process Analysis, Process Redesign, and Process Monitoring, along with implementation. We employed Process Mining techniques to identify existing processes, ensure compliance, and enhance performance. Show less
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Iran Blockchain Innovation Center | مرکز نوآوری بلاکچین ایران (آیبیک)
Jun 2018 - Aug 2019Community Builder | Blockchain startups accelerator GeneralistAs a Community Building Generalist within the Iranian Blockchain ecosystem, I played a pivotal role in engaging with key industry players. My responsibilities included a comprehensive understanding of active blockchain companies, orchestrating meetings, establishing professional relationships, and formulating operational agreements. Additionally, I contributed as a Generalist to the founding of a startup accelerator, initiating our efforts with a Memorandum of Understanding in collaboration with the University of Science and Culture. My duties extended to organizing educational workshops, mentoring sessions, startup weekends, and more. Moreover, I served on the editorial board of "Chain Press," an online magazine dedicated to blockchain technology. Show less

Mohaymen ICT Group
Jul 2019 - nowAs the manager of the Methodology Team within the Systems and Methods unit, my responsibility involves the detailed analysis and design of methodologies specifically tailored to enhance the efficiency and effectiveness of the organization. These frameworks are aligned with the best current practices and are customized based on the unique needs of the organization and various projects. Additionally, managing services for specialized tools, including Atlassian products, falls under my responsibilities. Our efforts in this area include providing guidance and practical insights to the business units of the company, enabling them to create a better value chain and assisting the management in developing effective strategies for continuous improvement through a better understanding of the maturity levels of methodologies and processes. Show less As the manager of the Business Analysis Team within the Systems and Methods division, my team and I are dedicated to analyzing, designing, and modeling processes in the field of Information Technology Management and other organizational enabling processes. These processes are categorized into four main groups: Project Management, Service Management, Software Lifecycle Management, and Organizational Staff Processes.Core Skills:- Implementation and improvement of IT management processes based on ITIL best practices and Agile methodologies.- Training and leading teams for effective process execution and leveraging tools like Jira and Confluence for systematization.- Enhancing maturity and continuous improvement of designed methods and processes through regular and ongoing reviews using Business Intelligence (BI) tools.Key Achievements:- Designed and implemented ITIL-focused processes in the operational domain, emphasizing continuous improvement in business units.- Developed and deployed Agile software development methodologies with a tailored approach, integrating various strategies to optimize development processes.- Initiated Business Intelligence systems for continuous monitoring and evaluation, providing powerful insights for ongoing improvements.- Designed and deployed processes for Human Resources, Contract Affairs, Purchasing, and Correspondence within the company’s BPMS, optimizing operations and efficiency of he organizational staff. Show less
Manager of the Methodology Team in the Systems and Methods Unit
Jan 2024 - nowManager of the Business Analysis Team in the Systems and Methods Unit
Oct 2020 - nowIT Management Methodologist | Business Processes and System Analyst
Jul 2019 - Oct 2020
Licenses & Certifications

ITIL Implementation workshop
KarokasbJan 2021
ITIL V4 Foundation
DIGIWISEOct 2020- View certificate

Business Process Management
KarokasbOct 2019 
DevOps concepts
SEMATECAug 2020- View certificate

Agile Project Management
KarokasbOct 2019 - View certificate

ITIL V3 Foundation
KarokasbDec 2019 
ITIL V3 intermediate
DIGIWISEMar 2020- View certificate

BABOK (Business Analysis Body Of Knowledge)
KarokasbNov 2019 - View certificate

JIRA Software
KarokasbJan 2020
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