Melissa Combs

Experience

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  Education Center

  Jan 1997 - Jan 1999

  Teacher/Office Manager
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  Kellstrom Industries

  Jun 1999 - Jan 2013

  Lead sales executive to a team of sales representatives. Provide knowledge, guidance, and logistical support to various service centers, operators, and government customers around the globe. Resolve daily urgent requirements that necessitate immediate action, work stoppages, grounded aircraft, and warranties. Update Senior Leadership Team on daily sales reports and opportunities in progress. Identify opportunities of growth with assigned customers and manage various customer accounts.

  • Senior Account Executive

    Jan 2001 - Jan 2013

  • Administrative Assistant

    Jun 1999 - Jan 2001
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  Kellstrom Defense, A Merex Group Company

  Feb 2013 - May 2016

  Sales Manager

  Ensure consistent profitable growth in sales revenue through continuous improvement, positive planning, training, development, and management of sales staff. Educate, motivate, counsel, provide guidance, inform sales team of new product lines, and distributions. Measure sales team performance, streamline processes, and systems wherever possible. Maintain sales volume, product mix, and sales price by keeping current with supply and demand, changing trends, economic indicators and competitors.

• 

  Kellstrom Defense Aerospace, Inc

  May 2016 - Aug 2018

  OEM Relationships

  Establish new contacts and relationships with manufacturers, vendors, and suppliers for defense aftermarket aerospace solutions. Evaluate potential business partners by analyzing market strategies, deal requirements, growth potential, and financial requirements. Identify and propose potential business opportunities with potential and existing partners, discovering, and exploring opportunities that will benefit both parties. Develop negotiating strategies and positions by studying integration of new ventures in line with company strategies and operations. Examine risks, potentials, estimating partners' needs, and goals. Participate in advertising and marketing efforts of company partners’ new and aftermarket product lines. Ensure compliance of contractual obligations with partners. Compile and report monthly/quarterly distributions, sales, and repairs performance metrics to senior management and company partners. Show less

• 

  AllClear Aerospace & Defense

  Aug 2018 - now

  Providing leadership to the customer service sales team by providing quality service to all customers. Meet established metrics including sales revenue, gross profit margin, on time delivery, and responsiveness. Establish customer service policies and procedures to ensure consistent customer service and satisfaction.

  • OEM Business Manager

    Apr 2021 - now

  • Director of Customer Service

    Aug 2018 - Apr 2021