Mahek Mankani

Mahek Mankani

Customer Service Representative

Followers of Mahek Mankani226 followers
location of Mahek MankaniBhopal, Madhya Pradesh, India

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  • Timeline

  • About me

    Student at Institute of Professional Education and Research (IPER), Bhopal

  • Education

    • Institute of Professional Education and Research (IPER), Bhopal

      2022 - 2024
      Master of Business Administration - MBA Marketing
    • Navnidh Hassomal Lakhani Public School - India

      2018 - 2019
      Senior secondary school Commerce 78.8%

      Activities and Societies: Entrepreneurship

    • Institute of Professional Education and Research (IPER), Bhopal

      2019 - 2022
      Bachelor of Business Administration - BBA Marketing 85.33%
    • Navnidh Hassomal Lakhani Public School - India

      2016 - 2017
      Secondary school CGPA - 7.8 (74.1%)
  • Experience

    • Amazon Business

      Oct 2020 - Mar 2021
      Customer Service Representative

      My primary role as a customer service representative was to interact with customers to address their concerns, answer their questions and assist them with their needs. I used to answer the customer's phone calls, responding to customers’ questions and concerns. In Amazon, I worked in Indian, US as well as the UK market.

    • Amazon Business

      May 2021 - Aug 2021
      Customer Service Associate
    • Future Zone Placement Services

      May 2022 - Oct 2022
      Human Resources Executive

      As an HR recruiter, my role was sourcing candidates online, updating job ads and conducting background checks.

  • Licenses & Certifications

    • Excel Expert Level

      Cursa - Free online courses with Certificate
      View certificate certificate
    • Corporate finance

      Cursa - Free online courses with Certificate
      Jun 2023
      View certificate certificate
    • Excel basic to advanced

      Cursa - Free online courses with Certificate
      May 2024
    • Financial Markets

      Great Learning
      Jan 2023
    • Digital marketing framework

      Great Learning
      Jan 2023
    • Fundamentals of Taxation

      Great Learning
      May 2023
    • Digital marketing

      Google Digital Garage
      May 2020
    • Management - strategic marketing

      Cursa - Free online courses with Certificate
      Jan 2023
      View certificate certificate
    • NISM

      Kotak Securities
      Oct 2021