Daniel Fritsch

Experience

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  Republic Services

  Jan 2004 - Jul 2023

  • Coordinated day-to-day interactions with key customers through conferences and other meetings, ensuring proper service delivery and satisfaction. Leveraged partnerships with existing customers to drive sales of new accounts and update contracts. Attained lucrative new customers by maintaining standard of high volume and revenue. • Oversaw the establishment of new sites, waste delivery containers and removal of containers. Emphasized analytical problem solving to mitigate discrepancies and optimize day-to-day operations. Researched current market trends to develop a comprehensive understanding of industry standards and oversee pricing duties for company services. Significantly increased profitability by developing strategic pricing structures. • Conducted temporary work with several large-scale general contractors, serving as sole specialist when managing and maintained the book of business. Provided regular updates to senior leadership regarding key financial metrics. • Managed annual personal sales goal of more than $2MM and an annual team sales goal of over $4MM. Received the Silver Tier Sales Recognition Award during 2016 and 2018 for exceeding 100% of the set sales goal. Maintained status within top 5% of Republic Services national ranking by maintaining high customer retention rates, increasing new sales and exceeding revenue expectations across multiple lines of business. Met and exceeded operational income through profitable selling. Exceeded monthly and annual budgeted units for hauled waste containers. • Nominated by senior management to be the West Michigan Brand Ambassador. Served as key brand representative at corporate and community events. Continuously ensured proper service management according to company standards through organizational branding. Show less • Managed over $430K in an annual book of business and oversaw all revenue retention goals. Secured and maintained 80% of first-term contract signings, exceeding standardized goal of 70% in active contracts. • Negotiated complex multi-layered B2B contracts with professional partners for all services available, including contracting customers with front-load and industrial services. Engaged with clients to ensure delivery of services and proper account management. Updated and integrated new customer data into existing contracts. Continuously identified new company growth opportunities including additional site locations with current clients. • Exceeded annual retention goal by more than 130% by addressing individual customer requirements and implementing personalized solutions. Developed focused action plans to solve each customer complaint and increase retention rates. Maintained strong professional relationships to maximize return business and longevity. • Earned the Silver Tier Sales Recognition award for ranking nationally among account managers during 2015, 2014 and 2013. Received recognition from senior leadership for consistently surpassing business goals and nurturing collaborative relationships with diverse associates. Met and exceeded price increase attainment, providing accurate sales pipelining and forecasting. Show less

  • Construction Solutions Executive

    Jan 2004 - Jul 2023

  • Commercial & Industrial Account Manager

    Jan 2004 - Jan 2019

  • Operations Associate

    Jan 2004 - Jan 2019
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  GFL Environmental Inc.

  Jul 2023 - now

  Industrial Account Manager