Saskia Drayer

Experience

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  Earls Kitchen + Bar

  Aug 2014 - Jan 2020

  Managed and delegated to a total of 32 hostesses. Managed all reservations and updated policies, controlled the flow of the restaurant. Trained new hosts on menu and service knowledge, strong understanding of the guest’s food wishes, ringing it through on the Micros POS system to the kitchen, then following through on payment. Completed guest’s payments on the Eigen payment machine system.

  • Server

    Feb 2019 - Jan 2020

  • Host Leader

    Aug 2018 - Jan 2020

  • Hostess

    Aug 2014 - Aug 2018
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  Glory Juice Co.

  Mar 2017 - Mar 2018

  Leader

  Passionate about the quality, health, and environment of whole natural foods, in order to establish a genuine interaction with guests. Informed others on all things nutrition, the menu, and product knowledge. Orchestrated the flow of the cafe by greeting and educating quests, delegating orders and tasks to fellow crew members, and ensuring the inventory levels were well maintained. Ensured the companies till machine was properly set upon opening, and correctly deducted each evening. Strengthened relationships with the community and sought out connection opportunities for growth. Show less

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  Lululemon

  Nov 2018 - Mar 2019

  Seasonal Educator

  Store educator, providing guest experience during a busy period in Park Royal Mall. Informed guests on product fabric, fit, and function. Handled cash transactions and stock replenishment. Enjoyed the strong company culture.

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  JOEY Restaurant Group

  Jan 2020 - Apr 2020

  Server

  Participated in the successful opening of a new flagship location. Created a welcoming experience for guests, delivered efficient and accurate service. Handled cash transactions and allocated tip out. Restaurant closed in April 2020 due to the COVID-19 pandemic.

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  Oak Counselling Services Society

  Sept 2020 - Jan 2021

  Community Coordinator

  Created and delivered a social media plan. Managed social media and achieved target goalsfor engagement. Focused on increasing the professional and public interest of theorganization through outreach and building professional connections. Performed intake ofclients with Jane software.

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  Dyrand Systems

  Jan 2021 - Aug 2021

  In charge of Dyrand's Help Desk, including receiving and routing phone calls, emails,customer portal requests, and internal staff requests. Organized the shipping of products andoffice inventory. Managed the support staff's schedules, to ensure maximum utilization ofresources. Coordinated with technical staff to ensure up to date documentation. Correspondence with clients vendors, and other stake holders throughout the project life cycle. Administered project tickets, issue, tasks, risks, and activities within ConnectWise Manage. Administered budgets, risks, and change control requests. Responsible for communication regarding collaboration and schedules in relation to the project.

  • Service Coordinator

    May 2021 - Aug 2021

  • Project Administrator

    Jan 2021 - May 2021
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  BC Cancer

  Aug 2021 - Jan 2022

  Project Coordinator

  Organized a three-day virtual event with over 1,000 registrants. Developed, monitored, and facilitated the registrations. Managed and maintained the event’s schedule, which included multiple concurrent sessions and speakers. Responsible for all outgoing communications with key stakeholders. Managed and restructured WordPress website. Coordinated with the University of Toronto.

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  SIGnature Recruiting

  Jan 2022 - Apr 2023

  • Client Manager

    Oct 2022 - Apr 2023

  • Recruitment Consultant

    Jan 2022 - Jan 2023
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  Lululemon

  Apr 2023 - Nov 2023

  Technical Project Coordinator
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  Arc'teryx Equipment

  Nov 2023 - now

  • Project Specialist, Technology PMO

    May 2024 - now

  • Project Coordinator, Technology PMO

    Nov 2023 - Jun 2024