Manuela Rocha

Experience

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  Oporto Stock Market

  Dec 1993 - Aug 1996

  Analyst and Programmer

  . Development, implementation and monitoring of the process for Cash Market events maintenance.. Development, implementation and maintenance of PSI- 20 (market monitoring index) calculation process.. Customization of the Derivatives Market aplication to adapt to Portuguese reality.. Go-Live of Derivatives Market in Portugal (June 1996).

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  Universo Bank

  Sept 1996 - Oct 1998

  Business Analyst

  . Business Analyst for the Front Office application. . Perform the design and implementation of workflow processes for the credit department.. Go-Live of Universo, Direct Bank (March 1997).

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  Oporto Stock Market

  Nov 1998 - Jul 2000

  Business Analyst

  . Analyst of internal applications maintenance, performing also the development, interacting directly with the final customer (Câmara de Compensação).

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  Enabler

  Aug 2000 - Jun 2006

  . Project Manager on several projects within the same Programme (ERP upgrade) for a large retailer in Portugal (Sonae).. Consultant on a CRP (conference room pilot) for a Spanish retailer (Erosky). . Senior Analyst on several projects within the same Programme (ERP upgrade) for a large retailer in Portugal (Sonae).

  • Project Manager

    Mar 2002 - Jun 2006

  • Senior Analyst

    Aug 2000 - Feb 2002
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  Wipro Limited

  Feb 2004 - Sept 2018

  . Project Manager on customizations required at current ERP (store and financial areas) for a large retailer in Portugal (Sonae).. Project Manager on a Joint Venture implementation for a large retailer in Portugal (Sonae).. Project Manager on FAH (Financial Application Hub) Technical Go-live for a large Dutch retailer (Ahold) .. Problem Manager for tickets raised at Service Now (application management system) for a large Dutch retailer (Ahold).. Project Manager for ERP stabilization project period to accelerate issues resolution for a large Dutch retailer (Ahold).. Project Manager for AT communication (new decree law) for a large retailer in Portugal (Sonae).. Project Manager for TIM/TAM implementation and warehouse improvements for a large Dutch retailer (Ahold). Show less . Employees’ management which involved the annual goals & objectives definition, annual appraisal, salary revision, employees’ motivation. Beyond the human factor, also had the responsibility to help project teams in setting up teams for new projects or strengthen of on-going projects, ensure the adequate growth in different areas of the company, setting the annual growth plan. . Contribute to create 3 new business units (Brazil, India and China), being responsible to define the profile of candidates to receive initial training, select the candidates and split them thru the different areas. Show less

  • Project Manager

    Sept 2009 - Sept 2018

  • Practice Manager

    Feb 2004 - Aug 2009
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  Sonae Financial Services

  Oct 2018 - now

  Senior Project Manager