
Charles Lim
Lighting Programmer

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About me
Scrum Master & Technical Project Analyst @ Visa | CSM® | PRINCE2® Practitioner
Education

Copenhagen Business School
2022 - 2022Fall Exchange Program
Singapore Management University
2019 - 2023BSc (Information Systems) Business Analytics, Digitalisation & Cloud Solutions Summa Cum LaudeAwards:• IMDA Singapore Digital (SG:D) Scholarship• SMU Steven Miller Scholarship• Leong Khay Huay Kuan Bursary• Dean's List (AY 2020/21)• Dean's List (AY 2021/22)Projects:• SMU-X, Engie, SGTech, Facebook (AY 2019/20 Term 2)• SMU-X, MINDS (AY 2021/22 Term 1)• SMU-X, Aramco Trading (AY 2021/22 Term 1)• SMU-X, National Heritage Board (AY 2022/23 Term 2)Clubs & Societies:• EYE Investments Club: Member• Ellipsis SMU Computing & Information… Show more Awards:• IMDA Singapore Digital (SG:D) Scholarship• SMU Steven Miller Scholarship• Leong Khay Huay Kuan Bursary• Dean's List (AY 2020/21)• Dean's List (AY 2021/22)Projects:• SMU-X, Engie, SGTech, Facebook (AY 2019/20 Term 2)• SMU-X, MINDS (AY 2021/22 Term 1)• SMU-X, Aramco Trading (AY 2021/22 Term 1)• SMU-X, National Heritage Board (AY 2022/23 Term 2)Clubs & Societies:• EYE Investments Club: Member• Ellipsis SMU Computing & Information Systems Society: Tech Director Show less

Ngee Ann Polytechnic
2014 - 2017Banking and Financial Services
Experience

Freelance
Jan 2014 - Aug 2016Lighting ProgrammerNotable Projects:• The Podium Lounge 2016 @ Formula 1 Singapore Grand Prix (Lighting Programmer)• Honda NSX Launch Singapore 2016 (Lighting Designer & Programmer)• National Day Parade 2015 Celebrations at The Float @ Marina Bay (Assistant Lighting Programmer)• Sing50 Concert @ National Stadium (3D Pre-visualisation Programmer)• NUSSU Rag & Flag Day 2015 At The Float @ Marina Bay (Assistant Lighting Programmer)• 28th SEA Games Singapore 2015 - OCBC Arena Hall 1 - Netball (Assistant Lighting Programmer) - OCBC Arena Hall 2 - Fencing (Assistant Lighting Programmer) Show less

Chevron
Mar 2016 - Aug 2016Credit Analyst InternTreasury - Credit Receivables Management• Automated counterparty exposure preparation process for analysts by developing spreadsheet using Excel VBA to consolidate and project counterparty credit exposure• Executed research on China cities strength, growth and grouping for further analysis in conjunction with China banks• Reviewed counterparties’ financial standing through credit analysis on annual/quarterly report• Provided daily recommendations and assistance in credit-granting decision-making process Show less

Mizuho
Apr 2017 - Jul 2017Anti-Money Laundering• Conduct Customer Due Diligence assessment during onboarding and annual review• Digitalised Customer Due Diligence documentation process

Singapore FinTech Festival
Sept 2020 - Dec 2020Team Lead (Subject Matter Expert)Singapore FinTech Festival x SWITCH 2020• Lead a team of 50+ interns to meet objectives set by management• Developed web scraper to automate data validation processes using Python, Selenium and Beautiful Soup• Consolidated SFF viewership data from internal and external sources across various media platforms
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Amazon Web Services (AWS)
Sept 2020 - Oct 2020AWS Cloud Experience ProgramAWS Cloud Experience (ACE) is a Bootcamp spanning 8 weeks, aimed at equipping young talents with knowledge on Cloud Computing services, leading to the AWS Cloud Practitioner Certification Examination and a Business Case Challenge.• Second Runner-up in Business Case Challenge

Visa
May 2021 - Aug 2021Project Management InternDigital and Developer Platform (DDP)• Led a project to assess existing SDLC and project management process, identifying opportunities and strategies to accelerate feature releases from a monthly to a bi-weekly schedule• Collaborated with multiple project stakeholders across the globe, actively monitoring the end-to-end Agile development lifecycle of multiple projects

Shopee
Aug 2021 - Dec 2021Technical Project Management Intern (Software Application)Native Apps Team - iOS & Android• Coordinate feature and change requests with all Shopee product lines to ensure timely and quality delivery• Manage release of app update to third party android app stores globally – Samsung, Huawei, OPPO, VIVO, Xiaomi

IMDA
Jan 2022 - Apr 2022AI Engineer InternRetail Recommendation Engine• Led an experiment with Google's What-If Tool, presenting findings and delivering a hands-on demonstration to senior team members, highlighting the tool's practical applications in model analysis and decision-making• Conducted research on AI governance to evaluate the fairness, explainability and robustness of AI/ML models

Visa
May 2022 - Aug 2022Project Management InternValue Added Services (VAS) - Visa Installments• Established a new defect management process and implemented Kanban, reducing total defects and shortening defect ageing rates by accelerating the resolution lifecycle through quicker identification and prioritisation of issues• Led discussion of defect tickets identified during testing in weekly defects triaging meetings with product and engineering teams• Identified opportunities and developed implementation strategies to shorten development cycles Show less

Visa
Jun 2023 - nowTechnical Project AnalystPayments Product Development (PPD) - Visa Installments• Managed 3 development teams as Scrum Master, delivering projects on time by navigating shifting timelines and coordinating seamlessly with external teams for integration, performance and security testing• Led multiple complex migration projects with zero disruptions to end users by orchestrating seamless collaboration with cross-functional global teams and meticulous dependency management • Developed Python scripts to leverage Jira API to automate tasks and deployed Jira project automation to optimize and standardize workflows, resulting in time savings and enhancing team efficiency through process optimization• Implemented a bi-weekly release schedule, aligning with agile sprints, through collaboration and negotiation with multiple stakeholders to accelerate the time-to-market while reducing the risk from large and complex releases Show less
Licenses & Certifications
- View certificate

Google Project Management Certificate
GoogleJul 2023 
Bloomberg Market Concepts (BMC)
Bloomberg LPAug 2020
PRINCE2 Practitioner
PeopleCertSept 2024- View certificate

Certified ScrumMaster® (CSM®)
Scrum AllianceJul 2021 
PRINCE2 Foundation
PeopleCertSept 2024- View certificate

Oracle Certified Foundations Associate, Java
OracleNov 2021 - View certificate
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AWS Certified Cloud Practitioner
Amazon Web Services (AWS)Jan 2021
Honors & Awards
- Awarded to Charles LimSCIS Dean’s List AY2021/22 SMU School of Computing and Information Systems Jun 2022 https://scis.smu.edu.sg/sites/sis.smu.edu.sg/files/sis/pdf/deans-list/deans_list_2022.pdf?updated
- Awarded to Charles LimSCIS Dean's List AY 2020/21 SMU School of Computing and Information Systems Jun 2021 https://scis.smu.edu.sg/sites/sis.smu.edu.sg/files/sis/pdf/deans-list/deans_list_2021.pdf?updated
- Awarded to Charles LimSingapore Digital (SG:D) Scholarship Infocomm Media Development Authority (IMDA) Jun 2021
- Awarded to Charles LimSMU Steven Miller Scholarship SMU School of Computing and Information Systems Jun 2020
Volunteer Experience
Zhenghua Greenridge Residents' Committee - Executive Member
Issued by People's Association on Jun 2021
Associated with Charles LimTechnology Director
Issued by Ellipsis SMU Computing & Information Systems Society on Nov 2020
Associated with Charles LimZhenghua Greenridge Residents' Committee - Observer
Issued by People's Association on Jul 2020
Associated with Charles LimProject Ket Noi V - Project Leader
Issued by Singapore Management University on Jan 2020
Associated with Charles LimMentor
Issued by Ellipsis SMU Computing & Information Systems Society on Aug 2020
Associated with Charles LimProject Ket Noi IV - Finance IC
Issued by Singapore Management University on Aug 2019
Associated with Charles LimVolunteer
Issued by Beyond Social Services on Oct 2019
Associated with Charles Lim
Languages
- enEnglish
- chChinese
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