Harjot Panesar

Experience

• 

  Banana Republic

  Apr 2019 - Sept 2021

  • Sales Associate

    Oct 2020 - Sept 2021

  • Sales Associate

    Apr 2019 - Sept 2020
• 

  Bell

  Sept 2021 - now

  2024 Top Performer WinnerDirected sales operations across multiple store locations, driving significant revenue growth and enhancing overall sales performance.Led and motivated a sales team of 17 associates at a time, consistently surpassing sales targets (Mobility and Residential New Activations, Existing customer upgrades, Warranty Programs, Google Reviews, UPT).Optimized inventory management and product placement to maximize sales opportunities and reduce overhead costs - resulting in lower variance.Enhanced team performance through comprehensive training and mentoring programs, leading to increased sales efficiency and higher customer satisfaction.Analyzed market trends and competitor activities to refine sales approaches in order to build strong client relationships, driving repeat business.Conducted performance reviews and provided actionable feedback, resulting in a boost in individual and team sales productivity. Show less Consistently exceeded sales targets by 115%+ through proactive customer engagement and personalized service.Received recognition for being the top performing associate for mobility phone volume within my first 60 days.Developed strong relationships with clients, leading to an increase in repeat business.Acquired extensive knowledge of our products and effectively communicated benefits to customers, enhancing the sales experience.Assisted in training new hires on sale techniques, customer service standards and store procedures. Show less

  • Sales Manager

    Mar 2023 - now

  • Commission Sales Associate

    Sept 2021 - Mar 2023
• 

  TD

  Apr 2022 - Mar 2023

  Customer Experience Associate

  Recognized for my Excellent Customer Service and Leadership skills and thus recieved a Quarterly Spotlight award.Quickly became an expert at my role and took on additional responsibilities like being head of Health and Safety.Given the chance to train new employees to ensure a strong work ethic was being delivered.Consistently exceeding my “Day to Day” and “Referral” Targets.