Rodney Husbands

Experience

• 

  NuCO2

  Jul 2013 - now

  Managed and expanded a multi-million dollar portfolio of large national accounts, including McDonald’s, Subway, and Wingstop. Successfully secured and renewed multi-year contracts ranging from 3 to 7 years. Consistently achieved top sales performance, recognized as a top performer. Expertise in account management, contract negotiation, and customer relationship building within the food service industry. Responsible for the efficient onboarding and management of Premier customers. Duties include developing and maintaining customer accounts, resolving service and scheduling issues, and providing timely reporting. Proactively identified and resolved customer issues to maintain loyalty. Ensured accurate and up-to-date documentation, including contracts and pricing information. Collaborated with sales team to manage and support small customer groups. Provided account setup and management for existing customers. Served as a customer liaison, resolving issues and ensuring customer satisfaction. Maintained accurate customer records and documentation. Participated in team meetings to align customer needs with business objectives Provided exceptional customer support by resolving complex billing inquiries and discrepancies. Conducted thorough account audits, reconciled customer ledgers, and implemented corrective actions to ensure accurate billing. Delivered timely and effective solutions to improve customer satisfaction.

  • Regional Account Manager

    Jul 2017 - now

  • National Account Coordinator

    May 2016 - Jul 2017

  • Field Account Coordinator

    Jan 2015 - May 2016

  • Account Resolution Specialist

    Jul 2013 - Jan 2015