Michael Waters

Experience

• 

  Uptons Department Store

  Jun 1995 - Apr 1996

  Area Manager

  Performed daily scheduling, personnel management, merchandising, sales planning and forecasting, recruiting, and customer relations. Direct responsibility for 25 associates and $2.1M in annual sales.

• 

  Abercrombie & Fitch

  Jul 1996 - Sept 1998

  Store Manager

  Performed daily scheduling, personnel management, merchandising, sales planning and forecasting, recruiting, and customer relations in numerous locations throughout Georgia and Alabama. Directly managed up to 50 associates generating $4M in annual sales revenues.

• 

  USA TODAY

  Nov 1998 - Feb 2000

  District Sales Manager

  Resurrected district in Atlanta generating new sales and ensuring on-time, daily circulation of newspapers. Expanded into new locations and areas, and recruited and trained new distribution staff. Recognized as District Sales Manager of the Year for Atlanta during first year.

• 

  DB&A - DeWolff, Boberg & Associates, Inc

  Feb 2000 - Jan 2003

  Management Consultant

  On-site client relations, performance and efficiency improvements, organizational re-structuring, productivity increases, scheduling and forecasting, and overall results-oriented culture and behavioral change. 100% travel to client sites throughout US.

• 

  Performance Partnering, LLC

  Jan 2003 - Feb 2005

  Project Management Consultant

  Daily management of multi-site client system implementations of operating tools and controls. Direct supervision and development of Lead Staff and project teams comprising 10-15 Management Consultants. 100% travel to various southeast regional client sites.

• 

  De La Rue & Associates

  Apr 2005 - Oct 2005

  Project Management Consultant

  Created successful Supply Chain management process re-design, supplier performance measurement metric and directed implementation for multi-site Automotive parts Manufacturing and supply client. Weekly travel 100% throughout east coast client locations.

• 

  Synergetics - A Worldwide Resource For Business Problem Solving

  Oct 2005 - Jun 2006

  Project Management Consultant

  Team Lead for consolidation and reorganization of North America Product Support for software company with products enabling geospatial mapping and design functions for local, state, and federal government agencies, as well as businesses in the transportation, public safety, and utilities industries. Traveled weekly 100% to client location.

• 

  Accenture

  Jun 2006 - Jul 2011

  Executive Management Consultant, aligned to the Talent & Organization Performance service line, and specialized in delivering multi-million dollar Change Management solutions to various Fortune 500 clients including executive leadership and stakeholder management, planning for and executing effective change and communications plans, and fully preparing employees for change. Traveled weekly 80% to client locations.

  • Senior Manager, Talent & Organization Performance

    Mar 2010 - Jul 2011

  • Manager, Talent & Organization Performance

    Jun 2006 - Feb 2010
• 

  The Home Depot

  Jul 2011 - Oct 2022

  Executive leader in the Outside Sales and Services team, championing best-in-class Pro associate and customer experiences across all transaction channels and platforms, by leading and directing various Pro strategic growth initiatives to acquire new customers, expand share of wallet and better serve customer needs. Executive leader in the Online Program Management Office (PMO) for homedepot.com, overseeing a portfolio of multi-month/year, agile initiatives across multiple platforms and many areas of a $5B+ eCommerce website to ultimately deliver value for our associates and customers.

  • Senior Manager, Pro CRM

    Apr 2017 - Oct 2022

  • Senior Manager, homedepot.com PMO

    Jul 2011 - Mar 2017