Robert Ursan

Experience

• 

  GfK - An NIQ Company

  Mar 2014 - Sept 2019

  - Manage and monitor the work of various departments involved in the production. Monitor performance and implement improvements.- Maintaining an excellent relationship with the project clients and stakeholders- Build and manage quality assurance programs.- Capacity planning for new projects- Set short, mid and long term objectives for all team members- Setting and reviewing budgets and managing cost.- Improve the operational systems, processes, and policies in support of organizations mission -- specifically, support better management reporting, information flow and management, business process and organizational planning.- Recruit, train, supervise and appraise human resources.- Planning and managing the transition of the workload from one GfK site to another- Managing knowledge transfer to another GfK site during ramp-down, whilst maintaining the business continuity and providing clients with excellent services Afișează mai puține

  • Operations Manager

    Aug 2016 - Sept 2019

  • Operations Supervisor

    Nov 2014 - Aug 2016

  • Data Processing Assistant

    Mar 2014 - Nov 2014
• 

  Cegeka

  Sept 2019 - now

  - managing several teams, both from a functional and people management point of view- taking care of deadlines, quality and capacity- maintaining relationships with various multi-cultural stakeholders on topics such as deadlines, quality of the work, project funnels, etc- owner of the hiring process- taking care of other day to day situations such as conflict management, escalations and unforseen issues

  • People Manager

    Jan 2023 - now

  • Infrastructure Team Manager

    Sept 2019 - Jan 2023