Jesse Gray

Experience

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  ShopRite

  Aug 2010 - May 2014

  Grocery Clerk
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  Greek Peak Mountain Resort

  Sept 2014 - May 2017

  Lifeguard
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  Walt Disney World

  May 2015 - Jan 2016

  Lifeguard
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  Walt Disney World

  Jun 2017 - Oct 2021

  Responsible for leading an event operations department of over 150 direct reportsincluding the areas of parking, ticketing, main entrance, guest relations and venue ushers.- Collaborate with clients, such as NBA, NFL, and MLB, to plan, develop, and execute various high-volume events occurring simultaneously.- Scheduling liaison responsible for generating event workloads, labor targets, and operational strategy for the Guest Operations department. - Track and analyze event metrics such as guest attendance, hours of operation, labor, and procurement costs to guide future business decisions. - Review and revise global training and onboarding documentation.- Build employee labor cost estimates for future event clients using projected schedules, metrics, and details.- Assess employee performance and assist with creating professional development goals.- Coordinate and lead weekly event overview meeting to recap previous week’s events and deliver operational strategy for upcoming events to key partners.- Developed scheduling efficiencies resulting in 5% labor savings versus previous year. Show less Responsible for maintaining facilities operations at ESPN Wide World of Sports Complex which includes warehouse operations, runDisney distribution and event changeover.- Worked independently with a set of tasks to be executed within a specific timeline.- Assisted with the timely set-up and striking of equipment for various events, including but not limited to courts, stages, fences, sports fields, concerts, conferences, runDisney race courses, and more. - Demonstrated flexibility and ability to problem solve quickly and efficiently to implementsolutions in fast-paced event climate.- Interfaced with clients in a positive, responsive manner to properly accommodate facilities requests. Show less

  • Sports Facilities Operations Manager

    Dec 2018 - Oct 2021

  • Event Changeover Logistics Specialist

    Jun 2018 - Dec 2018

  • Professional Intern - Facilities Operations

    Jun 2017 - Jun 2018
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  Regal Wine Company

  Nov 2021 - Oct 2022

  Account Sales Executive

  Independently manage the Santa Rosa territory of 43 off-premise chain accounts by selling and merchandising wine displays, maintaining 100% authorized distribution, and communicating brand knowledge through creative storytelling of company history and vision to customers.- Responsible for working within approved budgets and submitting monthly reports. - Effectively establish and maintain relationships with critical retail account personnel to develop and implement a growth plan and maximize distribution of a diverse, international wine portfolio.- Create and deliver persuasive sales pitches catered to individual accounts using current IRI data and customer priorities which resulted in an 38% increase of displayed cases over three months.- Top-performing participant in JumpStart leadership program designed to promote internal talent resulting in a promotion to District Manager in Training and Account Sales Executive Trainer roles. Show less

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  Southern Glazer's Wine & Spirits

  Oct 2022 - now

  Business Development Manager