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Matthew Crawford

Matthew Crawford

Cashier

Followers of Matthew Crawford68 followers
location of Matthew CrawfordCharlotte, North Carolina, United States

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  • Timeline

  • About me

    Operations Leader, Digital Strategist, Social Media Manager

  • Education

    • West Virginia University

      2009 - 2013
      Bachelor's Degree English with a Concentration in Creative Writing Graduated

      Activities and Societies: Amtgard Graduated Summa Cum Laude on December 20th, 2013 with a minor in Philosophy.

  • Experience

    • Sbarro

      Jul 2008 - Feb 2009
      Cashier

      My responsibilities included cash handling, food handling, preparing food, cleaning, stocking, and dish washing.

    • West Virginia University

      Jan 2012 - Dec 2012
      Writing Center Tutor

      Working one on one with peers and graduate level students to help them improve their writing skills. Other job duties included maintaining the front desk, scheduling appointments, collaborating with other writing tutors, and blogging for the center.

    • Donnie's Citgo

      Jun 2012 - Aug 2012
      Clerk

      My responsibilities included customer service, cash handling, cleaning, checking in inventory, and stocking.

    • The Shoe Department

      May 2013 - Aug 2013
      Sales Associate

      My responsibilities included providing customers with assistance, reaching sales goals, cleaning the store.

    • West Virginia University

      Aug 2013 - Oct 2013
      Campus Service Worker

      My responsibilities included cleaning and maintenance of the student union on campus.

    • TeleTech

      Jan 2014 - Feb 2014
      Associate

      My responsibilities included providing customers with service of their accounts via telephone.

    • Par Mar Oil Company

      Mar 2014 - May 2014
      Customer Service Associate

      The duties of this job included customer service, cash handling, cleaning, checking in vendors and inventory, and training new-hires.

    • WordGiGs

      May 2014 - May 2016
      Freelance Writer

      Developed unique content for a wide array of topics related to local businesses in a number of industries.Researched content across a broad spectrum of technical or location specific topics to generate appropriate data for contractors purposes.

    • Barnes & Noble

      Sept 2014 - Jul 2015
      Cafe Server

      Duties include: Providing customer service, achieving sales expectations, staying informed about products and services, up-selling products, and preparing beverages and food.

    • Unorthodox Minds LLC

      Jan 2015 - May 2015
      Production Assistant

      Project management, assisting the Chief Executive Officer and Art Director, social networking, screening emails, arranging appointments, research, marketing.

    • Performance Bicycle

      Jul 2015 - Jan 2019

      Developed local promotions via social media and building out events to engage with our local community, including fostering relationships with small businesses in the area and connecting with a few local charities. Aided general manager in all aspects of managing the business from inventory, to marketing, to shipping, and payroll. Accomplished launching local social media campaign for store that led to a company-wide roll-out of stores managing local social media pages.Began managing team, coaching and training employees on sales strategies, promotions, and working to execute team goals for the store.Managed ad sets and breakdowns.

      • Assistant Manager

        Jul 2017 - Jan 2019

      • Sales Lead

        Jul 2015 - Jul 2017

    • Okra Yoga

      May 2016 - Apr 2017
      Web Content Developer

      Generated content for two small businesses utilizing WordPress, WooCommerce, and MindBodyOnline.Managed content standardization to meet SEO standards in order to maximize potential for site exposure.

    • O

      Apr 2017 - Dec 2019
      Web Manager

      Completed new site launch after teaching self to utilize WordPress, WooCommerce, and MindBody Online integrations.Oversaw hosting responsibilities for sites through WPEngine and Bluehost.Managed customer database, product inventory, content updates, and oversaw order processes.Maintained routine update schedule across multiple sites to the owner's specifications.

    • Lime

      Jan 2019 - Mar 2020
      Senior Op

      Accomplished developing processes that made our market a model market for the company in the first six months.Generated pioneering practices that have led to our market being a training center for Eastern US region.Adapted workflows to minimize product loss and promote efficiency, bringing market into line with company goals.Aided in the curation and documentation of these steps to help foster positive relations with our local government.Overseeing all training for operations team to ensure ability to pivot and scale to adapt to a wide variety of field related variables. Show less

    • The Spoke Easy

      Jun 2020 - now

      Customer facing retail services, sourcing products, coordinating repairs with mechanics team, assisting in building local branding.

      • Operations Manager

        May 2022 - now

      • Sales Lead

        Jun 2020 - May 2022

  • Licenses & Certifications