
Toni Green

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About me
End user computing Manager at London Borough of Enfield
Education

Edmonton County School
-
Hertford Regional College
-
Experience

NatWest Bank
Jul 2001 - May 2004Business Banking Management
May 2003 - May 2004Senior Customer Service Officer & Team Leader - Telephony
Jul 2001 - May 2003

Lloyds Tsb
May 2004 - Dec 2011Service Delivery LeadFront line support, Team and project lead, for the protection of the Lloyds Banking Group service delivery.

Serco
Sept 2012 - Jun 2016Service Operations Desktop Support Manager
London Borough of Enfield
Jul 2016 - nowEnd user computing Manager
Licenses & Certifications

Certificate of achievement - ITIL Foundation
QA LtdAug 2014
ITIL Foundation Certificate IT service Management
BCS, The Chartered Institute for ITAug 2014
ITIL Intermediate Certificate in IT Service Operation
BCS, The Chartered Institute for ITMar 2016
ITIL Intermediate certificate in IT Continual Service Improvement
BCS, The Chartered Institute for ITMar 2016
Honors & Awards
- Awarded to Toni GreenPulse award Certificate of commendation - Community award Serco Nov 2015 The Pulse Awards celebrate extraordinary people doing extraordinary things, in the service of their colleagues, their customers and their communities. Recognising these people tells you all you need to know about Serco: energetic, enthusiastic, engaged people who bring service to lifeRecognising people who through Serco have shown they care about the people and communities we serve.Working with communities contributes directly to our business success. It helps to enhance our… Show more The Pulse Awards celebrate extraordinary people doing extraordinary things, in the service of their colleagues, their customers and their communities. Recognising these people tells you all you need to know about Serco: energetic, enthusiastic, engaged people who bring service to lifeRecognising people who through Serco have shown they care about the people and communities we serve.Working with communities contributes directly to our business success. It helps to enhance our reputation and shows our customers and the public we care. It also gives us a better understanding of the needs of the communities we work in and makes a positive difference to people’s lives.Serco Community Awards recognise individuals and teams who through Serco have consistently shown they care through their commitment and support to the local communities they work in or given a lifelong commitment to a cause that has benefitted others. In short they have shown they care deeply. Show less
- Awarded to Toni GreenStaff award scheme - Commitment and dedication to the Council values London Borough of Enfield Sep 2015 Working in partnership delivering IT for LBE, awarded for commitment and dedication to the Council values.
Volunteer Experience
Fundraising for Macmillan Cancer support
Issued by Macmillan Cancer Support on Feb 2013
Associated with Toni Green
Languages
- enEnglish
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