Omair Ali

Experience

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  Ssangyoung Kuwait

  Oct 2010 - Oct 2014

  Project Supervisor

  Control the daily Inbound and Outbound Vehicles.Proper tracking on under Maintenance Vehicles.Coordinate and attend with Ministry client regarding their Vehicles Maintenance Issues.Maintain the daily report, Time Sheet, Vehicles Accountability records, Tire Invoices, and Accident Vehicles.Keep a record of all vehicles within the workshop and with the client. Proper control of the document filling system.Check all the vehicles during Outbound and Inbound with all required client requirements.Keep updates of all Inbound and Outbound vehicle records in the System.Have knowledge of the email reporting system to the line Manager by chain level. Show less

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  Al Mulla Rental and leasing company

  Apr 2015 - Sept 2017

  Senior Sales Consultant (Airport Counter)

  Communicate to customers information about the products and services.Provide accurate and helpful information to all customers.Ability to handle so many customers simultaneously.Develop a good relationship with all existing & new customers.Maintain and update rental agreement files/ records.Communicate with drivers to coordinate vehicles pick-up and delivery.Issue cash and credit receipts.Prepare daily cash/credit summary report for submission to the finance.Confidence to achieve the assigned monthly target.Providing the personalized customer service of the highest level.Follow up with the clients to close the deal.Disclose rates, terms and conditions of rental to customers.Ensure availability of cars for reservations and walk-in clients.Ability to handle and resolve customers' complaints.Check all the vehicles during Outbound and Inbound with all required client requirements.Handle International Reservations all over the world. Show less

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  Enterprise Rent-A-Car

  Oct 2017 - Dec 2018

  Sales Executive (Airport Counter)

  Communicate to customers information about the products and services.Provide accurate and helpful information to all customers.Ability to handle so many customers simultaneously.Develop a good relationship with all existing & new customers.Maintain and update rental agreement files/ records.Communicate with drivers to coordinate vehicles pick-up and delivery.Issue cash and credit receipts.Prepare daily cash/credit summary report for submission to the finance.Confidence to achieve the assigned monthly target.Providing the personalized customer service of the highest level.Follow up with the clients to close the deal.Disclose rates, terms and conditions of rental to customers.Ensure availability of cars for reservations and walk-in clients.Ability to handle and resolve customers' complaints.Check all the vehicles during Outbound and Inbound with all required client requirements.Handle International Reservations all over the world. Show less

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  Automak Automotive Co. K.S.C.C

  May 2019 - now

  Operation Supervisor

  Wiyak Limousine, Butler & CabsSupervises and coordinates all employees assigned to various job activities in the contract and evaluates the performance of drivers and other staff to improve the performance to meet company and client requirements.Ensures and oversees daily staff attendance, punctuality, and employee promptness as per contract requirements to improve performance and avoid any penalty from the contract.Maintains very good knowledge and understanding of all legal contractual terms and conditions, to mobilize and de-mobilize the actual fleet in contracts or other projects.Monitors and makes sure of the validity of drivers’ residency permits, gate passes, or entry permits to sites and that driving licenses are up to date and escalate to Supervisor for timely renewal.Respond to Drivers’ work-related issues, customer complaints, and other issues and escalate to Managers as and when necessary.Leads and coordinates the in-fleeting and de-fleeting of vehicles into and out of the project.Provide all the vehicles going on shift with accessories (Charger cables, Knet machines, etc.) as per project requirements.In charge of providing the drivers with the required petty cash and keeping account of the sameMonitor and record all driver activity in terms of attendance, timely dispatch on the job, sick leaves, annual leaves, etc.Monitor and record all vehicle activities including follow-up on vehicles in garages for maintenance and damage repairs.Monitor and audit all fuel consumptions and be responsible for providing superiors with any discrepancies identified.Responsible for providing and allocating accommodation for the drivers and foremen working on the project. To be always available/active and reachable to provide real-time assistance on the job.App testing and resolving issues with Tech Team.Supporting the Marketing team in terms of marketing shoots and campaigns.Investigate complaints solve them incorporate with the CRM team. Show less