Dr. Anthony Ash, DSW, ACSW

Experience

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  DPS Telecom

  Oct 2000 - Dec 2000

  Customer Service Representative/Level 1 Salesmen

  While at DPS Telecom I maintain a wide range of duties, I ran daily sales reports, assisted the director of Telemarketing in daily functions, and Interacted with customers on a daily basis. Also I was a Receptionist/ Clerical person for the engineering department performing basic office duties, including: Answering the phone, coping and Filing.

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  Sprint PCS/Via Wireless

  Jan 2001 - Jul 2001

  Customer Care Specialist

  I answer In-bound calls from new and exsiting customers with customer service issues or with new activations. My daily functions include: Running Credit reports, Judging Credit rating, bill explanation, Answering customers customer service issue questions and also on occasaion make courtsey calls. I also help stop customers from Deactivating their accounts by working on occasion as a Rentention Specialist. It is my job to know the industry and be able to answer questions about the industry. I have also completed Retail Sales Trainning and Indirect Sales Trainning. I have received over 10 "Employee in the spotlight" awards along with many other special recognition awards Show less

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  Cook Telecom Inc

  Oct 2001 - Mar 2002

  Customer Service Representative

  My duties include: Answer Billing questions, activate new pagers, answer coverage questions, and trouble shooting equitment. Also have been crossed Trained in different departments such as: Front Counter Sales, Commerical support, and Inventory control. I have also stood in as supervisor for a week when the call center manager was out. I am a top candidate for a Lead Position. I am always there to help my fellow employees.

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  Dr. Catherine Hoffman

  Jan 2002 - Jan 2007

  Medical Assistant

  Prepares examination/treatment rooms for physician’s use by ensuring that appropriate supplies, equipment, and instruments are available and ready. Maintains examination/treatment rooms in neat and orderly manner. Assists as needed and/or instructs patient in preparation for physician/provider’s examination and/or specific treatment.Assists physician with examination by anticipating needs for instruments and supplies (i.e., minor surgery.) Performs routine and special procedures within skill level/certification per physician’s order (i.e., changes dressings, removes sutures.)Demonstrates knowledge of sterile technique, use of electro-cautery equipment and basics of excising simple lesions and suturing a wound. Sterilizes equipment and supplies, using disinfectants or autoclave, as required, following established procedures.Collects specimens per visit protocol or provider’s order (i.e., excisional specimens from patients), properly labels containers and forwards to laboratory for analysis. Verifies lab order has been entered into patient’s electronic record. When required, prints out requisition from patient’s medical record to accompany specimen to lab.When ordered, performs and documents waived/non waived testing in both the electronic record and CLIA paper log. Records all medical information in patient’s electronic record (i.e. vital signs, treatments, Special procedures, and/or instructions),Provides additional basic instructions and basic information to patients regarding medical care as ordered by physician (i.e., use of specific medications, and special procedures), and teaches procedures to patients and their families regarding specific out- patient medical care as ordered by the physician. Recognizes, evaluates, and responds to emergency or unusual situations in the clinic, using judgment within skill level to obtain additional help if needed to ensure medical care. Show less

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  Dr. Craig Aaronson D.P.M.

  Jul 2002 - Dec 2002

  Front/Back Office Medical Assistant

  I perform mostly back office duties which include: Setting up Sterile trays for minor surgical procedures(also assisting in them), removing bandages, taking vital signs, developing X-Rays, taking the patients chief complaints, autoclaving, reapplying bandages, preping patients for X-Rays, explaination of Medications,rooming patients, and any other task the Doctor asks of me. My Front Office duties include: Answering Telephones, Scheduling, Referrals, Charting, Filing and Billing. I also run the satellite office in Oakhurst and Visalia. When in Oakhurst I work alone in the front and back office seeing around 50 patients, While in Visalia we attend to our convelsant bound patients, my duties then include: Charting, Patient Restraint, and Assisting in minor surgical procedures. Show less

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  Valley Children's Healthcare

  Feb 2007 - May 2009

  Medical Assistant/Pediatric Care Technician

  In my prior position, I played a pivotal role in the healthcare setting, collecting patient-specific information, performing vital sign measurements accurately, and delivering technical supportive services under physician authorization. My focus was on maintaining workflow efficiency, minimizing patient inconvenience, and ensuring timely processing of patients with swift room turnover.Key Contributions:👩‍⚕️ Patient Information Collection: Collected detailed patient information relevant to the practice setting, including medical history, medication usage, etc.📉 Vital Signs Measurement: Conducted vital signs measurements with precision, contributing to accurate patient assessments.🔄 Workflow Efficiency: Maintained workflow efficiency to provide support and assistance to clinicians and nursing staff, optimizing the patient experience.📞 Patient Communication: Executed reminder calls, rescheduled patients, and demonstrated adept documentation skills, ensuring clear and precise recording of pertinent information.🏆 Patient Safety Champion: Assumed the role of the Unit Patient Safety Champion, conducting monthly audits and providing extra training to ensure the department operated in the safest environment.🤝 Ambulatory Patient Care Committee: Actively participated as a member of the Ambulatory Patient Care Committee, offering valuable input to create effective and healing environments for young patients. This included educating staff on new procedures and policies.Through these responsibilities, I contributed significantly to patient care, safety, and the continuous improvement of healthcare processes, reflecting a commitment to delivering high-quality services in a compassionate and efficient manner. Show less

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  Courage Campaign

  May 2009 - May 2010

  Central California Field Organizer

  Utilizing community organizing principles, I've spearheaded local initiatives in Central and Northern California, forming a robust network of progressive volunteers. This collective effort successfully halted numerous senate bills, federal legislation, and Supreme Court rulings. I played a pivotal role in developing and implementing a nationwide plan to empower volunteers, fostering community engagement, and ensuring elected officials represent all constituents regardless of sexual orientation.Selected Contributions:🌐 Summer of 2010 Journey: Traveled over 10,000 miles to document the "Summer of Marriage" Tour's stance on marriage. Instrumental in shifting the perspective of a key organizer, as evidenced in an MSNBC video: http://www.youtube.com/watch?v=4PPH3V_AHSo📰 Media Spotlight: Facilitated a feature on the front page of the LA Times for a couple together for over 40 years, navigating Alzheimer's. Their story was cited in the ongoing Perry v. Schwarzenegger court case.🤝 Strategic Campaigning: Organized volunteers in Central and Northern California for statewide campaigns, leading to thousands of calls. These efforts mobilized and educated voters, thwarted propositions, and extended support to elections in other states.🌟 Leadership Development: Established a volunteer leadership program, producing over 25 Deputy Field Organizers in California and 60 State Captains nationwide. This initiative equipped leaders with the skills needed to instigate positive change in their communities. Show less

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  Courage Campaign

  May 2011 - Aug 2013

  In my previous role as a Social Media Manager, I played a pivotal role in the management and expansion of the Courage Campaign's online presence, leveraging websites, email/phone lists, and various social media platforms to accelerate list growth and enhance the organization's online brand.Key Contributions:🚀 Online Presence Enhancement: Assisted in the management and expansion of Courage Campaign's online properties, utilizing a strategic mix of websites, email/phone lists, and social media platforms.📅 Strategic Content Creation: Developed content for various platforms, ensuring alignment with communication calendars and synthesizing best practices for Courage Campaign communications.🎨 Graphic Design Expertise: Executed graphic design for diverse media, encompassing both digital and print formats.👥 Social Media Campaign Management: Led social media campaigns and day-to-day activities, managing the organization's presence on platforms like Facebook, Twitter, and other community sites.💬 Community Engagement: Acted as an advocate for the organization in social media spaces, engaging in dialogues and answering questions to foster positive relationships with the audience.📊 Metrics Analysis and Reporting: Monitored effective benchmarks for measuring the impact of social media programs, analyzed, reviewed, and reported on campaign effectiveness to maximize results.🔄 Continuous Improvement: Regularly provided insights gained from social media monitoring to the Marketing and Editorial teams, contributing to the evolution of strategies in a timely fashion.🌐 Trend Monitoring: Stayed abreast of trends in social media tools, trends, and applications, ensuring the organization remained at the forefront of the digital landscape.Through these responsibilities, I significantly contributed to the growth, engagement, and strategic positioning of the Courage Campaign across various online platforms. Show less In my prior role as a National Field Organizer, I played a central role in building and developing a vast grassroots network dedicated to driving progressive change. This innovative approach combined traditional person-to-person organizing, scalable online strategies, and intensive leadership development, creating a groundbreaking model for grassroots mobilization.Key Contributions:🤝 Grassroots Network Expansion: Led efforts to expand and strengthen the volunteer network, collaborating with existing volunteers in various regions while strategically building a presence in areas lacking organized volunteers.🌱 Leadership Development: Developed new leaders integral to the success of the model, focusing on building a robust leadership development structure and bringing in new members to enhance our organizing capacity.🎓 Skill Enhancement Trainings: Conducted trainings over the phone and in person to elevate the skills of our volunteers, fostering continuous learning and growth. 🌐 Regional Training Development: Contributed to the creation of new, regionally focused trainings tailored to the specific needs of volunteers in different areas.Through these responsibilities, I played a crucial role in reshaping grassroots mobilization, ensuring the organization had a strong and skilled volunteer base, effective leaders, and a dynamic training program. Show less

  • Social Media Manager

    Jan 2012 - Aug 2013

  • National Field Organizer

    May 2011 - Dec 2011
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  National Union of Healthcare Workers

  Mar 2013 - Apr 2013

  Communications Specialist

  In my previous role as a Communications Specialist, I spearheaded the creation and management of social media strategies to significantly enhance our online presence. At the start, our Facebook page had just 911 'likes,' and by the conclusion of my tenure, we successfully grew it to over 6,200. This growth extended beyond likes, with impressions escalating from 1.1 million to an impressive 5.5 million.Key Contributions:📈 Strategic Social Media Management: Developed and implemented effective social media strategies, driving substantial growth in Facebook 'likes' from 911 to over 6,200.🌐 Impression Expansion: Increased impressions from 1.1 million to an outstanding 5.5 million, significantly amplifying our online reach and engagement.🖥️ Website Updates: Managed updates to the organization's website, ensuring content remained current and aligned with communication goals.📧 Email Campaign Deployment: Orchestrated email campaigns to communicate effectively with our members, fostering engagement and maintaining a consistent flow of information.Through these efforts, I played a pivotal role in elevating the organization's online visibility, engagement, and communication effectiveness. Show less

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  MBS Accountancy Corporation

  Aug 2013 - May 2015

  Business Development Manager

  In my previous role as a Business Development Manager, I held a multifaceted position that involved planning, executing, and evaluating projects within predetermined timelines and budgets. Central to this role was the building and management of project teams, with direct reporting to the Accounting/Tax Manager(s) and a steadfast commitment to maintaining quality control throughout project life cycles.Key Contributions:🔄 Project Management Excellence: Led project development from initiation to closure, ensuring accountability for project results alongside Accounting/Tax Manager(s).👥 Team Leadership: Built and managed project teams, fostering a collaborative environment and providing clear expectations through one-on-ones and team meetings.🌐 Operational Alignment: Facilitated operations consistent with Partner vision and mission, contributing to the overall strategic goals of the organization.📋 Policy Formulation and Maintenance: Assisted in the design and implementation of operational processes and procedures, consistently monitoring policy adherence.🚀 Strategic Growth Initiatives: Collaborated with partners to formulate monthly work plans and revenue goals, identifying opportunities for cost reductions and increasing capacity based on growth targets.🤝 Stakeholder Engagement: Worked closely with Accounting/Tax Manager(s) and staff to outline project scopes, goals, deliverables, required resources, budget, and timing, ensuring clear communication of expectations.🔍 Problem Resolution and Evaluation: Proactively resolved issues and solved problems throughout project life cycles, determining measurable results and conducting post-project evaluations.Through these responsibilities, I played a pivotal role in project management, team leadership, and strategic initiatives, contributing to the overall success and growth of the organization. Show less

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  ASIST, Inc

  Jul 2015 - Aug 2019

  In my former position as a Program Supervisor, I played a vital role in administering and overseeing the implementation of program policies, with a particular emphasis on the supervision of program activities. This encompassed comprehensive management of program elements, including budgeting, program design, project planning, staff development and training, evaluation, and the interpretation and direction of program services.Key Contributions:👥 Supervision and Leadership: Supervised program activities in alignment with established policies. Selected, trained, and supervised a diverse team of over 200 employees, fostering a collaborative and effective work environment.💼 Program Management: Implemented and maintained compliance in budgeting, program design, project planning, staff development and training, evaluation, and interpretation of program services. Planned, managed, coordinated, and evaluated staff efforts to achieve program objectives and enhance consumer outcomes.🔄 Process Optimization: Coordinated with the Regional Center to implement consumer Individual Program Plan (IPP) objectives. Identified barriers to consumer success in obtaining IPP objectives and devised strategies for overcoming them.📊 Quality Control: Established baselines for program designs and ensured their effective implementation. Monitored and maintained program quality and control in adherence to established guidelines.🗓️ Logistical Oversight: Monitored schedules, timelines, reports, deadlines, and assigned accountability to ensure efficient operations. Provided oversight of case management productivity, ensuring compliance with established policies.Through these responsibilities, I contributed significantly to the strategic management of the program, fostering a culture of excellence and ensuring successful achievement of program objectives. Show less In my prior role as a Case Manager, I undertook essential responsibilities integral to the provision of high-quality consumer services. This encompassed a range of duties focused on individualized care and comprehensive case management.Key Contributions:🔄 Consumer Evaluation and Intake: Conducted initial consumer evaluations and intakes for new cases, ensuring a thorough understanding of individual needs.🗃️ File Management: Established, monitored, and maintained client files, ensuring accurate and up-to-date documentation.👥 Program Participation: Actively participated in individual program plan meetings, contributing insights to enhance consumer plans.📊 Reporting and Communication: Authored quarterly and annual reports on consumer progress, facilitating effective communication with caseworkers, consumers, and families.🤝 Progress Discussions: Engaged in regular meetings with consumers to discuss progress, fostering open communication and addressing any concerns.🌐 Community Engagement: Maintained effective communication and rapport with outside agencies and personnel, contributing to a collaborative approach to consumer well-being.🛠️ Consumer Objectives and Skill Training: Developed and implemented consumer objectives for Individual Support Plan (ISP) in alignment with Individual Program Plan (IPP). Provided skill training in a direct care staff capacity, contributing to the holistic development of consumers.🚨 Emergency Response: Handled consumer emergencies and crisis situations, demonstrating a proactive and responsive approach to challenging scenarios.Through these responsibilities, I played a crucial role in ensuring the holistic well-being of consumers, from initial evaluation and planning to ongoing support and crisis management. Show less

  • Program Supervisor

    Jan 2018 - Aug 2019

  • Case Manager

    Jul 2015 - Jan 2018
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  AseraCare

  Mar 2018 - Mar 2019

  Medical Social Worker Intern

  In my previous role as a Medical Social Worker, I played a crucial role in providing medical social services while operating under the guidance of physicians and reporting to the Patient Care Manager and/or Executive Director. This position demanded advanced education in social work, leveraging both my educational background and clinical expertise to offer a broad spectrum of services to terminally-ill patients and their families.Key Contributions:👥 Collaborative Care: Worked collaboratively within the Interdisciplinary Group (IDG) and community health providers to ensure a comprehensive approach to patient care.📚 Advanced Education and Expertise: Applied advanced educational background and clinical expertise to assess and address the unique bio-psychosocial needs of patients and families.🤝 Cultural Competence: Consistently exercised judgment and discretion in understanding the spiritual and cultural beliefs of patients and families, tailoring interventions accordingly.🔄 Ongoing Assessment: Conducted ongoing assessments, informing the Plan of Care to reflect nuanced insights into patients' and families' coping skills, strengths, and pre-bereavement and anticipatory grief needs.🌐 Community Linkages: Implemented interventions such as education, support, individual and family counseling, and linkage to community resources and services.Through these responsibilities, I contributed significantly to the holistic care of terminally-ill patients, ensuring that the services provided were culturally sensitive, aligned with patients' unique needs, and facilitated their well-being during challenging times. Show less

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  Central Valley Regional Center (CVRC)

  Apr 2019 - now

  In my current role as a Federal Compliance Manager, I lead a dynamic team of 13 professionals, overseeing all aspects of compliance programs for individuals with developmental and intellectual disabilities. My responsibilities involve ensuring adherence to federal regulations, developing and implementing compliance strategies, and maintaining a high standard of service delivery.Key Responsibilities:👥 Team Leadership: Lead and guide a team of 13 compliance professionals, fostering a collaborative and goal-oriented work environment.📑 Regulatory Compliance: Manage and ensure compliance with federal regulations governing services for individuals with developmental and intellectual disabilities, guaranteeing the organization's alignment with legal requirements.🔄 Program Development: Develop and implement compliance programs, including policies and procedures, to enhance the organization's capacity to meet federal standards.🔍 Auditing and Monitoring: Oversee auditing processes and monitoring activities to assess and enhance the effectiveness of compliance measures, ensuring continuous improvement.🤝 Stakeholder Engagement: Collaborate with internal and external stakeholders, cultivating strong relationships to promote a shared commitment to compliance and quality service provision.Through effective leadership and strategic compliance initiatives, I contribute to the organization's commitment to providing high-quality services while meeting all federal standards and regulations. Show less In my previous role as a Resource Developer and designated HCBS (Home and Community-Based Services) Coordinator, I played a pivotal role in developing and managing resources to enhance services for individuals. Collaborating with a diverse team, I focused on creating and implementing initiatives to support the specific needs of the community.Key Achievements:💼 Resource Development: Spearheaded the identification and development of resources to bolster the effectiveness of services, ensuring optimal utilization of available support.🔍 HCBS Coordination: As the designated HCBS Coordinator, I facilitated seamless coordination and implementation of Home and Community-Based Services, guaranteeing the delivery of tailored and person-centered care.🌐 Community Collaboration: Collaborated extensively with community stakeholders, fostering partnerships to enhance the range and quality of services offered.🤝 Effective Communication: Established and maintained clear communication channels, both internally and externally, to ensure alignment with program goals and address any emerging needs.💡 Innovative Solutions: Employed creativity and professional judgment to devise innovative solutions, adapting to the evolving landscape of resources and service requirements.Through these contributions, I significantly advanced the organization's capacity to provide comprehensive, community-driven services. Show less In my previous role as a Counselor/Service Coordinator, I developed positive rapport with individuals and their families. I collaborated within a team to formulate person-centered Individual Program Plans, ensuring their effective implementation. My responsibilities included a keen understanding of generic resources, requiring creativity and professional judgment in working with the individuals I served.Key Contributions:🤝 Effective Communication: Demonstrated skill in fostering open communication with individuals and their support network to proactively address needs.🔍 Service Monitoring: Diligently monitored the effectiveness of services and supports, ensuring optimal utilization and meticulous attention to details, especially in expenditures.🌐 Cultural Sensitivity: As a culturally aware Service Coordinator, I prioritized cultural sensitivity in service delivery, working to eliminate potential barriers to access.By leveraging these skills, I significantly contributed to the success of implementing comprehensive and individualized plans, fostering a supportive and effective service environment. Show less As a Masters of Social Work Student Intern, I work in Community Services aiding in quality assurance and resource development by providing oversight to vendors that service consumers of the Central Valley Regional Center. This oversight is in conjunction with other state agencies such as the Department of Developmental Services. This requires knowledge working with individuals with developmental or intellectual disabilities, the Lanterman Act, and other regulations that ensure the the consumers dignity and rights are being respected. I also provide follow-up and clinical recommendations to improve program delivery. Show less

  • Federal Compliance Program Manager

    Aug 2022 - now

  • Resource Developer

    Jun 2021 - Oct 2022

  • Service Coordinator

    Oct 2019 - Jun 2021

  • Masters of Social Work Intern

    Apr 2019 - Oct 2019
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  Fresno City College

  Nov 2021 - now

  Adjunct Instructor

  In my current position as an Adjunct Instructor, I specialize in teaching human services courses, crafting a curriculum that emphasizes the critical perspective of power, privilege, and oppression. Focused on foundational elements, I instruct core courses such as Foundations of Counseling and Interviewing, along with Community Practice.Key Contributions:📚 Curriculum Development: Develop and design course materials from the lens of power, privilege, and oppression, ensuring a comprehensive and inclusive educational experience for students.🎓 Instructional Excellence: Deliver high-quality instruction in human services, providing students with a deep understanding of counseling foundations, interviewing techniques, and community practice.💡 Critical Perspective: Infuse a critical perspective into the curriculum, challenging students to analyze and address issues related to power dynamics, privilege, and oppression within the field of human services.👥 Student Engagement: Foster an engaging and participatory learning environment, encouraging students to actively explore and apply concepts in real-world scenarios.🔄 Continuous Improvement: Regularly assess and enhance teaching methods and materials, staying attuned to advancements in the field to ensure the curriculum remains relevant and impactful.Through these efforts, I contribute to shaping the next generation of human services professionals with a strong foundation in understanding and addressing power dynamics and social inequalities. Show less

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  Fresno Family Therapy

  Mar 2022 - Oct 2022

  Associate Clinical Social Worker

  In my former role as an Associate Clinical Social Worker, I applied a person-centered, strength-based, and trauma-informed approach to foster a therapeutic environment. My focus was on building rapport with clients, creating a safe and non-judgmental space for them to explore and address their challenges.Key Contributions:🤝 Client-Centered Approach: Implemented a person-centered methodology, emphasizing the strengths and resilience of clients throughout the therapeutic process.🌱 Strengths-Based Therapy: Utilized a strengths-based approach to empower clients, recognizing and building upon their capabilities to facilitate positive change.🩹 Trauma-Informed Care: Incorporated trauma-informed practices, acknowledging the impact of trauma on individuals and tailoring interventions to support their healing journey.🌈 Cultural Inclusivity: As a member of the LGBTQ community, championed a culturally inclusive space that welcomed individuals of all backgrounds. Acknowledged and navigated the intersections of individual identity within the broader context of their lives.🔍 Intersectionality Awareness: Recognized and addressed how an individual's identity intersects with various aspects of life, fostering a holistic understanding of their unique experiences and needs.Through these approaches, I contributed to creating a therapeutic environment that honored diversity, empowered individuals, and facilitated positive outcomes in their mental health journeys. Show less