Paul Arthur CHERY

Paul Arthur CHERY

Customer Service Representative

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  • Timeline

  • About me

    Senior Account Executive @ AnyDesk Software | Blazing-fast Remote Desktop solutions .

  • Education

    • Colón Laguage School

      2015 -
      Certificate German Language B1
    • University of Science and Technology Beijing

      2010 - 2014
      Bachelor's Degree International Economics and Trade 80/100

      Activities and Societies: USTB- Student Association Member

    • Universidade Federal Fluminense

      2009 - 2009
      Certificate Portuguese language A

      Activities and Societies: Member of UFF International Student Cultural Committee

    • Tianjin University

      2009 - 2010
      Certificate Chinese language ( HSK 4) 185/200
  • Experience

    • Digicel Group

      Nov 2007 - Jan 2009
      Customer Service Representative

      Responding to customer inquiries.Generating customer interest in the services or products offered by thecompany.Evaluating problems of the customers and provide long lastingsolutions.Building customer loyalty by follow-up of customer calls and feedback.Managing filing, mailing, correspondence and other management tasks.

    • AEHC-Haitian Student Association in China

      Feb 2011 - Feb 2012
      Second Treasurer
    • Commercial Development Office of Haiti in China

      Jun 2012 - Jul 2012
      Office Assistant
    • Lanfang Taowa Trading Co. Ltd

      Nov 2012 - Jan 2013
      Intern - Logistics Consultant and Marketing

      Analyzing information to identify and resolve logistics challenges for clients.Advising on productivity, materials management, transportation of goods, packaging, order processing and quality control.Advertising and editing online content on Chinese e-commerce websites.Supporting the marketing manager in day-to-day marketing activities.

    • TailorMade Chinese Center

      Jul 2013 - Dec 2013
      Trainee in Sales and Marketing

      Project management and evaluation for a Chinese language course provider.Create and develop new innovative ways to communicate the company message to existing customers.Performing cold calls and arranging meetings with potential customers to prospect for new business.Acting as main contact for the company's French and Portuguese clients

    • NetRange MMH GmbH

      Mar 2015 - Mar 2017

      Participating in all aspects of deal negotiation, e.g. forecasting, contract drafting, security requirements, amendments.Identifying, evaluating and selecting appropriate content for digital streaming services.Managing and evaluating external accounts through performance tracking.Developing market expertise through continuous focus on market trends and the competitive environment.Supporting business projects for Smart TV platform development and deployment.

      • Business Development Manager

        Dec 2015 - Mar 2017
      • Junior - Content Acquisition and Business Development

        Mar 2015 - Nov 2015
    • Miovision

      Apr 2017 - Dec 2021
      • Account Executive

        Mar 2019 - Dec 2021
      • Account Manager

        Apr 2017 - Mar 2019
    • AnyDesk Software

      Mar 2022 - now
      • Senior Account Executive

        Jan 2024 - now
      • Account Executive - EMEA

        Mar 2022 - Dec 2023
  • Licenses & Certifications

    • THE MEDDPICC MASTERCLASS

      Learn MEDDICC
      Jan 2024
    • Introduction to Data Analytics

      IBM
      Jan 2025
    • Successful Negotiation: Essential Strategies and Skills

      University of Michigan
      Apr 2025
    • Cyber Security Fundamentals

      University of London
      Jul 2024
    • Cloud Computing BASICS

      LearnQuest
      Jun 2024
      View certificate certificate
    • Active Listening: Enhancing Communication Skills

      Coursera
      Sept 2024
  • Honors & Awards

    • Awarded to Paul Arthur CHERY
      CSC/OAS Scholarship Bachelor 2009-2014 - Sep 2009
    • Awarded to Paul Arthur CHERY
      Customer Agent Award - Sep 2008
  • Volunteer Experience

    • Children Team Support

      Issued by Haitian Red Cross on Jun 2005
      Haitian Red CrossAssociated with Paul Arthur CHERY