Abel Tesfaye

Experience

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  Greenroad International Logistics格林福德国际物流

  Jul 2018 - Mar 2019

  Customer Service Representative
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  Greenroad International Logistics

  Dec 2019 - now

  Strategic Planning: Develop and implement logistics and transportation strategies across Ethiopia, Djibouti, Kenya, and Eritrea to optimize supply chain efficiency.Operations Management: Oversee daily logistics operations, ensuring timely and cost-effective delivery of goods across three countries.Team Leadership: Manage and mentor a diverse team of logistics and commercial professionals, fostering a collaborative and high-performance culture.Vendor Management: Establish and maintain relationships with key suppliers and service providers to ensure reliable and quality services.Financial Oversight: Monitor and manage budgets, negotiate contracts, and ensure financial targets are met.Risk Management: Identify and mitigate potential risks in the supply chain, ensuring continuity and resilience.Customer Relations: Enhance customer satisfaction by ensuring consistent and reliable service delivery.Major Successes:Cost Reduction: Implemented innovative logistics solutions that reduced transportation costs by 20% while improving delivery times across Ethiopia, Djibouti, and Eritrea.Efficiency Improvement: Streamlined supply chain processes, leading to a 25% increase in operational efficiency.Customer Satisfaction: Achieved a 95% customer satisfaction rate by improving service reliability and communication.Vendor Partnerships: Secured long-term contracts with key vendors, resulting in improved service quality and cost savings.Cross-Border Coordination: Successfully managed logistics operations across three countries, ensuring seamless integration and coordination. Show less Major Duties:Documentation Management: Prepare and process import/export documentation in compliance with customs regulations and company policies.Customs Clearance: Coordinate with customs agents to ensure timely clearance of goods, resolving any issues that may arise.Supplier Coordination: Communicate with suppliers to arrange shipments, negotiate terms, and ensure timely delivery of goods.Logistics Coordination: Coordinate transportation and logistics activities, including scheduling shipments and managing freight forwarders.Compliance Assurance: Ensure all shipments comply with international trade regulations, tariffs, and customs requirements.Inventory Management: Track and manage inventory levels, ensuring accurate record-keeping and reporting.Customer Service: Provide exceptional customer service by addressing inquiries, resolving issues, and ensuring customer satisfaction.Risk Management: Identify and mitigate risks associated with the import and export of goods, including delays, damages, and compliance issues.Cost Management: Monitor and control costs related to import/export activities, negotiating with carriers and suppliers to achieve cost savings.Market Research: Conduct market research to identify new opportunities and trends in international trade. Show less

  • Logistics Transportation and commercial Manager

    Mar 2021 - now

  • IMPORT AND EXPORT OPERATION REPRESENTATIVE

    Dec 2019 - Mar 2021