
Georgiana Craciun
Reception Duty Manager

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About me
E-Procurement Delivery Manager
Education

Bioterra University, Bucharest
2008 - 2012Bachelor’s Degree Management
Economic College “Viilor”, Bucharest
2004 - 2008Baccalaureate Diploma Tourism and Travel Services Management
Experience

Forestdale Hotels / Akkeron Hotels
Jun 2010 - Feb 2012Reception Duty Manager• Handle front organization for 3* hotels with a volume of 40 rooms.• Increased guest satisfaction by delivering 1st class services.• Collaborated with other departments, to coordinate hotel activities, such as weddings.• Coordinated the front desk staff activity, built a team environment, and made sure all the procedures had been followed.• Managed and resolved complaints.• Completed the day-to-day reports.

Grand Moulin
Sept 2012 - Feb 2014Brasserie Manager• Managed all sales matters and recruited all staff. • Kept the store in line with Health and Safety regulations. • Managed the shops' security policies.• Proposed and implemented promotions.• Developed marketing strategies.• Maintained the budgets and expenditures.• Kept abreast of stocks and merchandise levels.

Schlumberger
Feb 2014 - Apr 2016Procurement Specialist• Supported the development of the new procurement model for the purchasing team. • Placed over 200 orders for 3 WesternGeco vessels that performed drilling and surveilling in different areas of the globe.• Negotiated with the suppliers for cost reductions of ~$1.7m per year.• Analysed the monthly reports and negotiated with the suppliers to get fixed rates for the most frequent products ordered.• Implemented agreed prices into our catalogue system provided cost savings for the team and improved the efficiency of the process.• Built strong relationships with internal stakeholders and 3rd party suppliers.• Maintained communication between the cross functions across Europe, Africa, and Mexico and collaborated with the logistic team to organize global shipments.• Managed the workload and prioritized the demanding orders (port calls were one of the priorities). Show less

Warmup PLC
Jun 2016 - Sept 2016Purchasing Analyst• Built and maintained a good relationship with suppliers.• Organized the logistics of domestic and international orders.• Actively analyzed and questioned stock planning variables.• Ascertained stock order requirements through analysis, forecasting, and the application of logic to provide a steady inventory for the group warehouse.• Produced stock-holding reports highlighting inventory issues.• Ensured that goods purchased were in line with the specifications, in terms of quality, quantity, and delivery. Show less

Hitachi Rail
Sept 2016 - Sept 2021• Responsible for the overall design of the eProcurement system, to meet 2,000 stakeholders' needs through digitalization and process improvement.• Developed a business case to compare the potential costs and benefits of the project to determine if it will move forward.• Achieved a cost saving as a percentage of the system implementation of 4% on the indirect spend.• Identified the most adequate project management methodology to use.• Led project planning, and described requirements, objectives, and scope of the project.• Worked closely with the internal IT team to ensure the integrations between the core SAP system and eProcurement system can be integrated.• Completed the UATs and project tasks delivery on time by 85%.• Being the face of the implementation and working with a range of stakeholders ~1000 users (UK and Japan), to ensure the end users are aligned and consistently working in line with expectations during the configuration. Show less • Ensured alignment and prioritization of all UK Hitachi Rail locations for Procure-to-Pay process improvement initiatives.• Collaborated with key stakeholders and procurement staff (~70 people) to plan, build, test, deliver, sustain, and continuously improve P2P process, policy, and system solutions.• Supported project development and roadmap to be delivered in 10 months.• Designed and implemented the new procurement model across all indirect purchasing in the UK.• Managed to increase process efficiency and compliance by 85%.• Developed, organized, and provided training to 700 UK stakeholders for the new P2P process. Show less • Collaborated with Finance, Audit, Risk and Compliance, and other business stakeholders to understand and comply with the requirements for the P2P process.• Created and maintained P2P policies, procedures, processes, forms, guides, and training materials to meet business, compliance, and Quality Management System requirements.• Defined and maintained the P2P operating model, roles, and responsibilities for purchasing indirect goods and services, for all the locations around the UK.• Managed the Procurement Support team of 5 staff based, to provide exceptional P2P operational support for the over 1000 PO lines/ month.• Led and supported Business/Procurement Audits as required by Global Compliance, Quality, Environment, JSOX, and Rail Industry Bodies and owned the remediation of any non-compliance or implementation of improvement actions. Show less • Identified and enabled efficient operation of indirect spend management across Hitachi Rail, by supplying, developing, operating, and supporting indirect S2P processes and tools. • Designed the processes and procedures, used different methodologies, such as Lean and Six Sigma, and communicated them to the 50 key stakeholders, through workshops and internal training and systems.• Ensured the processes and tools operated as per design architecture and continuous improvement opportunities were highlighted and added on.• Maintained positive relationships with internal stakeholders, considering feedback and using this qualitative information to ensure that improvements are designed from data sources, as well as customer satisfaction.• Led the implementation and supported the rollout of the Fieldglass system to over 300 users.• Part of the GDPR Project - data capture and DPIA`s for the high-risk systems, used by the Procurement team and implemented different controlled systems. Show less • Developed cross-functional relationships, worked collaboratively, and assisted in the prioritization of any supplier queries of our over 1,500 active suppliers.• Maintained supplier system data with coordinated supplier onboarding activities and closed out any escalations and performance issues.• Assisted in the implementation of Vendor Financing Programming and improved the payment on time by 40%.• Produced detailed KPIs and updated them at required intervals to monitor progress/performance in line with required timescales for the P2P activity.• Worked with cross-functional members to develop and put in place reporting and governance mechanisms to address risks and deliver objectives set by the business. Show less • Supported and carried out strategic and operational projects for the Indirect Category.• Collaborated with suppliers and internal cross-functional teams in UK and Japan.• Reported to management on key business metrics and business issues.• Managed underperforming suppliers on ad hoc emergencies.• Prepared Monthly P2P report, and provided forward ideas and proposals for change.• Coordinated GRN report and dispatched the workflow around the team.• Requested quotations and created purchase orders Show less
eProcurement Implementation Project Manager
Aug 2020 - Sept 2021P2P Process Lead - Transformation Project
Aug 2019 - Aug 2020Procurement Operations Manager
Apr 2019 - Aug 2019Procurement Tools Manager
Jul 2018 - Apr 2019Supplier Relationship Manager
Sept 2017 - Jul 2018Procurement Services Specialist
Sept 2016 - Sept 2017

Arrival
Sept 2021 - May 2024E-Procurement Delivery Manager• Responsible for the overall delivery of the supply chain systems: MRP Odoo- for planning and forecasting/ PR-PO and eProcurement Supply HUB- for supplier onboarding and quotation management.• Developing a statement of work, documenting the project’s objectives, scope, and deliverables.• Creating the project plan including the project timelines, the phases of the project, and the tasks required considering the possible constraints for both projects.• Manage the project progress and ensure delivery on time by 80% of the requirement functionality.• Working with over 150 stakeholders from various departments and countries to map the requirements, user cases, and job stories.• Designing the process flows and documents associated with it - using Miro board and similar tools.• Supporting project sprint planning with the 10 software developers.• Design the UAT scenarios and complete the UATs in 90% of the cases with different stakeholders.• Ensuring both systems are developed following the SOX controls, GDPR, and Data Protection requirements.• Reduced the cycle time for supplier onboarding by 75%.• Developing policies and procedures and training materials and driving the communication strategy applied to 2,000 employees across the company. Show less
Licenses & Certifications

English Course - Business Skills
British Council, Bucharest
NVQ Level II - Customer Services
Success Training (Scotland) Ltd
Project Management
Management Association, Bucharest
Diploma in Procurement & Suppy
The Chartered Institute of Procurement & Supply
Advance Diploma in Procurement & Supply
The Chartered Institute of Procurement & Supply
Volunteer Experience
Trainer
Issued by Romani Fundation on Sept 2006
Associated with Georgiana Craciun
Languages
- roRomanian
- enEnglish
- spSpanish
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