Deep Enrich
Zoya Shaikh
Customer Service Assistant
70 followers
Mumbai, Maharashtra, India
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About me
Fraud Specialist at JP Morgan Chase & Co
Education
Moreover
2014 - 2017Bachelor of Science - BS Hospitality Administration/Management A
Experience
Jet Airways
Feb 2018 - Sept 2019Customer Service Assistant
Emirates
Oct 2019 - Jul 2022Customer sales and service agent
JPMorganChase
Aug 2022 - nowSenior Fraud Analyst
Apr 2023 - nowAssistant
Aug 2022 - now
Licenses & Certifications
- View certificate
Customer Service Foundations
LinkedInMay 2020
- View certificate
Phone-Based Customer Service
LinkedInMay 2020 - View certificate
Listening to Customers
LinkedInMay 2020 - View certificate
Working with Upset Customers
LinkedInMay 2020 - View certificate
Creating Positive Conversations with Challenging Customers
LinkedInMay 2020
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