Hakim Delsalle

Experience

• 

  Orange

  Sept 2006 - Aug 2008

  Customer Service Representative

  • Customers retention and upsell

• 

  NOCIBE

  Sept 2008 - Aug 2009

  Assistant Product Marketing Manager

  • Sell and set up online campaigns with partners on our advertiser website (banners, push on HP, etc..)• Brief and create inspiring assets by collaborating with digital agencies

• 

  Monabanq.

  Sept 2010 - Sept 2011

  Digital Project Manager

  • Improve the ergonomy of the site via A/B testing• Coordinate projects and involving stakeholders from Product to IT

• 

  Sabbatical Coworking

  Jan 2011 - Jan 2012

  Australia Visa Working Holiday
• 

  La Redoute

  Oct 2013 - Sept 2014

  Strategic Account Manager

  • Recruit new business partners for the Marketplace La Redoute• Coordinate the integration with IT in order to get the offers online• Advice business partners and improve their sales

• 

  TravelBird

  Jul 2015 - Sept 2018

  • Responsible for the growth strategy process and revenue of the department• Report on KPIs on granular and global levels to the management team and CEO• Team lead of 8 international Marketing Partnership Manager• Create and manage the budget forecast for distribution• Implement company OKRs align with the overall strategy• Collaborate closely with site managers and sales team to improve the product based on data insights • Support team member for negotiations and data analysis• In charge of two additional markets (BQ/BE) • Set up the FR affiliate programs• Implement successful newsletters, display, social media and Lead Gen campaigns for TravelBird FR• Negotiate and review advertising agreements• Develop, maintain and grow the results of the cooperations with existing and new partners• Conduct post-campaign analysis and report on the performance

  • Team Leader Europe Partnership Marketing

    Jul 2017 - Sept 2018

  • Marketing Lead France & Belgique

    Jul 2016 - Jul 2017

  • Marketing Manager France

    Jul 2015 - Jul 2016
• 

  Workaway

  Oct 2018 - Feb 2019

  Volunteering in South America
• 

  Greatcontent

  May 2019 - Apr 2020

  • Management of SEO projects and content production with stakeholders • Development and implementation of OKRs (Objectives and Key Results)• Acquisition of new customers and partners (outbound and inbound)• Implementation of Lead Gen projects via Linkedin, white paper and marketing events• Management and optimization of the relationship with customers

  • Senior Account Manager France and Belgium

    Sept 2019 - Apr 2020

  • Senior Account Manager France

    May 2019 - Sept 2019
• 

  Oncrawl

  Nov 2020 - now

  • Responsible for 6 SEO Managers (France and North America)• Create and manage the OKRs process for the department• Implementation of the vision, strategy and processes for scalability of the department• Setup relevant KPIs, monitor and report on performance• Management of Key Accounts customers

  • Director of Customer Success

    Jan 2022 - now

  • Head of Customer Success

    Nov 2020 - Jan 2022