Shaniquar Brown

Experience

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  Kroger

  Jun 2014 - Jun 2016

  Cashier

  • Received payments by cash, check, and credit/debit cards • Issued receipts, refunds, or change due to customers. • Greeted customers entering establishments• Resolved customer complaints

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  Choices For Children & Family Medical Clinic

  Aug 2016 - May 2018

  Registered Medical Assistant

  • Verified patient information by recording medical history and confirming purpose of visit• Prepared patients for examination by performing preliminary physical tests; taking blood pressure, weight, height, temperature; recording patient history summary• Kept supplies ready by inventorying stock; placing orders; verifying receipt• Assisted the physician during exams• Check in/out patients at the front desk• Scheduling patients for the proper appointment

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  Sunshine Children's Clinic

  Apr 2018 - Apr 2021

  Registered Medical Assistant

  • Verified patient information by recording medical history and confirming purpose of visit• Prepared patients for examination by performing preliminary physical tests; taking blood pressure, weight, height, temperature; recording patient history summary• Kept supplies ready by inventorying stock; placing orders; verifying receipt• Assisted the physician during exams• Check in/out patients • Scheduling patients referral appointments• Referral Coordinator• Medical Records Show less

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  Comcast

  Jul 2021 - Feb 2023

  Customer Service Associate

  • Takes a consultative approach to finding custom solutions to customers’ needs. Resolves customer complaints/concerns through active listening, empathy, professionalism, and problem solving.• Demonstrate expertise in, and excitement for, all Xfinity products, processes and support tools.• Effectively works to build a consultative relationship with the customer to create understanding and resolve all issues.• Illustrates competencies of a technology enthusiast. Uses multiple tools and systems with ease (billing systems, knowledge base, technical tools, etc.) to apply information to any customer interaction. Show less

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  Arkansas Blue Cross and Blue Shield

  Feb 2023 - now

  Claims Specialist I