Max E.

Experience

• 

  UK Civil Service

  Feb 2018 - Jun 2019

  Passport Application Examiner. This role was to review passport applications, look out for accuracy of all information provided by customers, liaise with customers directly and ultimately issue passports to customers. Passport Examinations Administrative Assistant. Primarily focused on sending out correspondence and maintaining correct storage and retention of documents and applications.

  • Administrative Officer

    Jan 2019 - Jun 2019

  • Administrative Assistant

    Feb 2018 - Dec 2018
• 

  UK Civil Service

  Aug 2019 - now

  IT Service Transition Manager. Working within the IT controls function of the ITSM team. The purpose of this role is to govern and assure as new hardware and software is introduced into my organisations estate ensuring that service design is understood, service level agreements are in place and confirmed by internal stakeholders and that the service is fully supported through all SIAM functions such as incident management, change management and license management. IT Service Executive for ITSM team. Working closely with subject matter experts across the SIAM and IT controls function to assist in initiatives such as license management, supplier auditing and incident management in order to create a better service for and users and save funds for the organisation. Legal Executive Officer. Responsible for management of my own caseload including the drafting of relevant legal correspondence to various stakeholders, drafting instructions to external counsel, paying invoices for legal work completed, regularly engaging with barristers, clerks and courts for case updates and compliance with court orders. Information Gathering Officer. This role included being sent an active case with the task of understanding elements of the case and reasons behind a referral before drafting correspondence to a member of the public and subsequently various stakeholders with information pertaining to a persons referral. This included engaging and working closely with law enforcement, local authorities and governing bodies. Legal Administrative Officer. Tasked with creating, sending and filing legal correspondence to many stakeholders including external counsel, courts and members of the public. This role also had responsibilities to keep legal databases updated with relevant and accurate information for solicitors and clients to refer back to during cases.

  • Higher Executive Officer

    May 2023 - now

  • Executive Officer

    Apr 2022 - May 2023

  • Executive Officer

    Sept 2021 - Apr 2022

  • Administrative Officer

    Dec 2020 - Sept 2021

  • Administrative Officer

    Aug 2019 - Dec 2020