Linh Duong

Experience

• 

  Garena Vietnam

  Jan 2016 - Jan 2018

  • Manage company social media channels, including facebook, and other relevant platforms• Create content that promotes audience interaction, increase audience presence on company sites, and encourages audience participation• Assist social media management with large projects, events, and community management• Work as part of a team to develop large social media campaigns• Use timelines and schedule content to create a consistent stream of new content for audience interaction while analyzing, managing, and altering schedules where necessary to optimize visits Show less

  • Content Marketing Assistant

    Jan 2017 - Jan 2018

  • Assistant Translator

    Jan 2016 - Jan 2017
• 

  Dong Anh Electrical Equipment and Processes Joint Stock Company

  Jan 2017 - Jan 2018

  Administrative Assistant

  - Workflow driven, mediating between all departments by arranging conference calls, scheduling meetings, composing correspondence, and managing calendars.- Support an efficient production system in a fast-paced environment by accurately processing all new orders and delegating necessary order-by-order tasks.- Serves as an assistant to all administrative staff and acts as a first point of contact for clients.- Phone and email communications are managed and office supplies are maintained ordered with accuracy.- Reduce supply costs by properly managing inventory, getting quotes, and purchasing products that are priced right.- Accredited to support immediate customer requests.- Purchase and maintain office supply inventory, carefully adhering to annual budgets.- Work with human resources to facilitate recruitment promotion. Show less

• 

  Dingtea Vietnam

  Feb 2017 - Jun 2017

  Store Staff

  Prepared drinks, toppings and served customers.Maintained customer satisfaction at all times.Cashier.Cleaned and mopped entire store.

• 

  Prego Restaurant

  Oct 2019 - Dec 2019

  Kitchen Assistant

  - Wash and clean utensils and dishes, and make sure they are stored appropriately- Handle, sort, store and distribute food items- Wash, peel, chop, cut and cook foodstuffs, and help prepare salads and desserts- Sort and dispose of rubbish and recycling- Organise laundering of kitchen linen

• 

  MENTORS IMMIGRATION & LAW

  Mar 2020 - Aug 2020

  - Commended for customer retention after receiving five customer service compliments.- Schedule and coordinate meetings, appointments, and travel arrangements for attorneys.- Typed documents such as correspondence, drafts, memos and emails, and prepare 3 weekly reports for management.- Monitor schedules for attorneys and manage reservations for conference rooms.- Maintain and improve the online database of customer accounts, including updating information as needed.- Answer phones, greet and direct visitors, and answer questions via email.- Maintain an attorney's schedule, including travel plans and teleconference meetings.- Work to ensure service quality, calmly listen to complaints and resolve customer problems professionally. Show less - Coordinate the development and execution of marketing campaigns to create brand identity and increase brand awareness- Manage company Facebook accounts and email communications- Create content for marketing materials- Do research on the services and prices of the competitor company- Designed brochures, including banners- Increase engagement on company social media accounts by 200% within 3 months- Conducted keyword research to identify high volume keywords to target, negative keywords to avoid, and competitor keyword rankings analysis- Create company logos, designs and graphics Show less

  • Administrative Assistant

    Jun 2020 - Aug 2020

  • Marketing Assistant

    Mar 2020 - Aug 2020
• 

  St Pierres Sushi

  Jan 2021 - Apr 2021

  Staff
• 

  Western Sydney University

  Nov 2022 - Dec 2022

  Marketing Intern

  - Creating content for the 'International Student Careers Takeover' project, showcasing the university's support for the career development of international students.- Producing engaging podcasts and leveraging social media trends to promote the project.- Supporting the marketing team by efficiently handling administrative tasks to ensure smooth operations.- Enhancing social media presence by organizing content strategies across multiple platforms, fostering audience engagement, and creating positive brand effects.- Actively participating in creative brainstorming sessions and documenting meeting outcomes. Show less

• 

  MISA JSC

  Feb 2024 - Jun 2024

  Content SEO

  - Conducting basic keyword research and analysis.- Writing SEO-friendly articles for allocated website topics.- Creatively updating trending topics to build engaging content.- Optimizing Onpage and Offpage SEO to improve website rankings on search engines.- Managing the website and collaborating closely with other departments to optimize all content.- Weekly job reporting, supporting other tasks as required. - Achievements:+ High website traffic: MISA eSign - Traffic: 69,641/month MISA Wesign - Traffic: 89,519/month+ Successfully ranked high on Google search results for various keywords Show less

• 

  ISC Education

  Jul 2024 - Nov 2024

  Marketing Executive

  - Conceptualized and executed creative marketing strategies that resonated with target audiences and aligned with brand goals.- Collaborated with cross-functional teams, including designers, writers, and video creators, to produce high-quality campaign materials.- Oversaw the development of marketing assets, from landing pages to social media campaigns, ensuring alignment with brand identity and objectives.- Analyzed campaign performance to optimize strategies and maximize results.- Maintained up-to-date knowledge of industry trends and technologies to deliver fresh, effective marketing initiatives.- Managed schedules, budgets, and content production to ensure timely and efficient campaign execution. Show less