Colleen Clair

Experience

• 

  Wegmans Food Markets

  Jun 2010 - Nov 2013

  Customer Service

  -Provide incredible customer service, greeting customers, and being knowledgeable of the products that are being sold.- Providing accurate and timely information, making product/ service recommendations and accommodating special requests.-Possess teamwork and diversity awareness by listening to others' points of view and recognizing and appreciating differences.-Recognize and seek opportunities for continuous learning to gain new understandings, skills and knowledge.-Properly handle, prepare, transport and store products; ensuring food and human safety practices are strictly adhered to.-Possessing organizational skills, prioritizing requests and department activities while managing interruptions and attending to details to complete tasks within deadlines.-Worked in various departments: Coffee, Pizza, Prepared Foods, Subs, Deli, Accounting, and the Service Desk. Show less

• 

  Auxiliary Campus Enterprises and Services at Alfred State

  Aug 2013 - May 2022

  Assistant Manager of Retail Dining

  -Hiring, training, evaluating, and scheduling full time employees and student staff.-Ensure compliance with all budgetary, sanitation, and safety requirements. -Ordering of weekly and daily supplies for the dining operations.-Supervise staff of over 75 on a daily basis.-Preparing bi-weekly payroll information for three dining units.-Knowledge of Blackboard, Quadpoint, and NCR programming and using on a regular basis.-Operate and manage three separate units effectively and efficiently.-Handle any conflicts/complaints according to company standards.-Plan and execute weekly menu specials in accordance to the ever-changing market.-Daily, weekly, and monthly paperwork including inventories, transmittals, transfers.-Daily cash accounting and deposits from the units.-Ensuring at all times that student, faculty, and staff are treated courteously.-Ensure that brand standards are being executed properly and consistently. Show less

• 

  Auxiliary Campus Enterprises and Services at Alfred State College - SUNY College of Technology

  Aug 2021 - Mar 2024

  Manager of Retail Dining
• 

  Auxiliary Campus Enterprises and Services

  Aug 2023 - now

  Senior Manager of Retail Dining