Taylor Baccus

Experience

• 

  11:11 Burgers & Beignets

  Sept 2018 - Dec 2018

  General Manager

  I had the opportunity to take a pre-existing building and renovate it with the owner into what is now a beautiful restaurant in Fond du Lac. I had to work with the owners to hire employees, train employees, monitor waste, advertise/market, and know the restaurant inside/out overall.

• 

  FOX VALLEY STONE & BRICK CO INC

  Jan 2019 - May 2019

  Field Service Technician

  I was a field service technician that focused on the maintenance of previously installed fireplace units (gas, lp, and wood burning). I had to do anything from installing new units to diagnosing/repairing previously installed units.

• 

  Bergstrom Automotive

  May 2019 - Jul 2020

  Service Advisor

  I worked as the median between the customer and the technician to sell repairs as needed. I also worked with GM directly for any warranty work that was needed to repair customer vehicles. I averaged between $70k-$100k in monthly sales while maintaining high customer satisfaction.

• 

  Appleton Auto

  Jul 2020 - Dec 2020

  Sales Advisor

  I helped customers (generally with subprime credit) get into a new vehicle. I worked the process set by 199 Ride or Appleton Auto to do so. In my first month I was one of the top 3 sales advisors working there with no prior experience.

• 

  Tires Plus Total Car Care

  Jan 2021 - now

  Automotive Service Manager

  As the Service Manager for Tires Plus I focus on customer satisfaction through proper diagnosis of vehicle needs along with execution from my technicians. I manage 8 technicians through an observe and coach method that allows me to help them continue to grow in the automotive industry. Since being with the company I have brought the direct service based sales up to a minimum of $90k per month while maintaining a profit margin of 82%.