Taylor Baccus

Taylor Baccus

General Manager

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location of Taylor BaccusAppleton-Oshkosh-Neenah Area

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  • Timeline

  • About me

    Service Manager

  • Education

    • University of Wisconsin Oshkosh

      2014 - 2017
      Unfinished Economics

      I continued my education after my gen eds at UW-Fond du Lac, but did not complete my degree. I instead went into the workforce.

    • University of Wisconsin-Fond du Lac

      2012 - 2013
      General Education General Studies

      Completed most of my general education at UW Fond du Lac

    • Ripon High School

      2009 - 2012
      High School Diploma
  • Experience

    • 11:11 Burgers & Beignets

      Sept 2018 - Dec 2018
      General Manager

      I had the opportunity to take a pre-existing building and renovate it with the owner into what is now a beautiful restaurant in Fond du Lac. I had to work with the owners to hire employees, train employees, monitor waste, advertise/market, and know the restaurant inside/out overall.

    • FOX VALLEY STONE & BRICK CO INC

      Jan 2019 - May 2019
      Field Service Technician

      I was a field service technician that focused on the maintenance of previously installed fireplace units (gas, lp, and wood burning). I had to do anything from installing new units to diagnosing/repairing previously installed units.

    • Bergstrom Automotive

      May 2019 - Jul 2020
      Service Advisor

      I worked as the median between the customer and the technician to sell repairs as needed. I also worked with GM directly for any warranty work that was needed to repair customer vehicles. I averaged between $70k-$100k in monthly sales while maintaining high customer satisfaction.

    • Appleton Auto

      Jul 2020 - Dec 2020
      Sales Advisor

      I helped customers (generally with subprime credit) get into a new vehicle. I worked the process set by 199 Ride or Appleton Auto to do so. In my first month I was one of the top 3 sales advisors working there with no prior experience.

    • Tires Plus Total Car Care

      Jan 2021 - now
      Automotive Service Manager

      As the Service Manager for Tires Plus I focus on customer satisfaction through proper diagnosis of vehicle needs along with execution from my technicians. I manage 8 technicians through an observe and coach method that allows me to help them continue to grow in the automotive industry. Since being with the company I have brought the direct service based sales up to a minimum of $90k per month while maintaining a profit margin of 82%.

  • Licenses & Certifications

    • Automotive Sales Professional

      Wisconsin Department of Transportation
      Jul 2020