Murugesan Ramalingam

Experience

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  ZENITH INFOTECH LIMITED

  Mar 2004 - Aug 2006

  Senior Executive

  The company specializes in developing software products and services for the banking and financial sectors.• Effectively managing and communicating defects while addressing issues as incidents with a focus on resolution and mitigation.• Track and communicate project progress, issues, and risks effectively to senior management and project stakeholders.• Ensured client's technical support by managing a team.• Conducting thorough testing, simulation, and delivering valuable insights to clients and Developers within UAT environments.• Collaborating with QA and development teams to test and integrate new technologies essential for meeting business needs.• The Single point of contact for handling the bank's operational issues. Show less

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  Kiya.ai

  Aug 2006 - Nov 2008

  Team Lead

  The Company was formely known as-Infrasoft Technologies Ltd.The company is one of the most innovative digital solutions providers serving Banks and financial institutions and governments globally. Our deep domain expertise in Financial Services, DigitalPayments, Governance, Risk and Compliance solutions along with market-ready processes.• Executing Acceptance Testing while preparing comprehensive Business Requirement Documents for diverse business cases.Handling Team.• Effectively managing and communicating defects while addressing issues as incidents with a focus on resolution and mitigation.• Knowledge in the SDLC methodologies to optimize project outcomes.• Facilitating clear communication of process updates and improvements to the team while generating concise progress reports for senior stakeholders. Show less

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  ORACLE FINANCIAL SERVICES SOFTWARE LIMITED

  Nov 2008 - Jan 2023

  Senior Consultant

  Oracle Financial Services Software Ltd OFSS, a subsidiary of Oracle Corporation. The company provides banking software, including cloud-based solutions, banking payment solutions, revenue management, cloud infrastructure and financial services analytical applications.• Prepare comprehensive project plans and facilitate transparent communication among clients, project teams, and management for seamless execution. Proven experience in project management or PMO roles.• Key liaison for customer projects in the financial sector, directing teams and collaborating with stakeholders to define objectives and deliverables while adeptly preparing various project documents.• Facilitated seamless integration of User Acceptance Testing (UAT) by fostering cross-functional collaboration within the project life cycle. Experienced Functional Consultant utilizing APIs for comprehensive software testing.• Prepare robust mitigation strategies and contingency plans, ensuring successful project delivery in the dynamic landscape of the financial sector.• Regularly produce project dashboards and conduct team and client meetings to ensure project alignment and track progress efficiently.• Delivered optimized operational support which resulted in nationwide client retention and driving substantial revenue growth for the company while enforcing stringent quality assurance for top-tier product/service delivery.• Familiarity with diverse SDLC methodologies and their tailored application to optimize project outcomes.Proficient in utilizing project management tools such as Jira and MOS (My Oracle Support) for efficient project oversight and execution.Strong knowledge of software testing life cycle (STLC)• Creating operational excellence through process optimization and driving continuous improvement initiatives for enhanced productivity and implement quality assurance protocols for product excellence. Show less

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  FinOS

  Feb 2023 - Jan 2024

  Business Analyst Manager

  The company specializes in creating innovative software solutions for banking and Fintech institutions.• Proficient in project planning, coordination, and developing comprehensive project documents, including statements of work with UAT milestones, timelines, risk management, and resource needs. Skilled in cross-functional collaboration, team management, and preparing diverse documentation for Banking and financial initiatives.• Created operational excellence through process streamlining and continuous improvement initiatives, enhancing productivity .• Implemented API,rigorous quality assurance measures, new product features, ensuring adherence to standards and driving continuous improvement for top-tier product/service delivery.• Knowledgeable and experienced in SDLC methodologies like Agile, Lean, and SCRUM and software testing life cycle (STLC). Proficient in project management tools such as Jira for efficient project oversight and execution.• Enhanced operational support, driving nationwide customer retention, significantly boosting revenue, and bolstering project acquisition through improved customer ratings. Show less

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  SimplFin Technologies Pvt Ltd

  Feb 2024 - now

  Delivery Manager

  The company specializes in creating innovative software solutions for banking and Fintech institutions.• Proficient in project planning, coordination, and developing comprehensive project documents, including statements of work with UAT milestones, timelines, risk management and resource needs for Banking and financial initiatives.• Develop and maintain project plans, timelines, and budgets aligned with organizational goals.• Implemented rigorous quality assurance measures, ensuring adherence to standards for top-tier product/service delivery,implementing and assisting in change request process product development and API testing.• Assisting in the company's lead generation efforts, contributing to acquiring new leads.• Knowledgeable in SDLC methodologies like Agile, Lean, and SCRUM and software testing life cycle (STLC).• Proficient in project management tools for efficient project oversight and execution.• Coordinated with stakeholders to prioritize tasks, resolve conflicts, and mitigate risks.• Monitored project progress, identified potential issues, and implemented corrective actions asneeded. Show less