Alen Ejupovic, CMCA, AMS

Experience

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  M.H.M. Heating & Cooling, Inc.

  Jun 2007 - Sept 2014

  Sales Manager

  ● Made substantial contributions to boosting revenue by 15% on averageevery year.● Played an integral role in achieving the highest yearly growth of 27%.● Recruited, hired, trained, and terminated employees in accordance withall State and company guidelines.● Reported results to upper management on a daily, weekly, and monthlybasis.● Standardized electronic storage and company proposal formats.

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  AA Heating & Cooling, Inc.

  Sept 2014 - now

  Co-Founder

  ● Grew the company, achieving 100% revenue growth in the second year and averaging 51% yearly growth.● Developed and managed annual budgets, revenue targets, and operational costs, maintaining profitability while scaling the business.● Oversaw all customer service, sales, and operations functions, ensuring exceptional service and long-term client relationships.● Implemented KPIs to ensure customer satisfaction and employee performance.● Negotiated contracts with suppliers and vendors to secure favorable terms, optimizing profit margins● Established successful relationships with property management companies throughout the Chicago area to help grow the business. Mostrar menos

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  Intertek

  Jun 2015 - Jan 2017

  Account Manager

  ● Grew assigned customers as well as brought in new business.● Maintained an appropriate level of communications, both responsive and proactive, with assigned customer contacts.● Maintained revenue and order quota.● Managed customer complaints, escalations, and expedited requests.● Spearheaded expansion and development initiatives with high profile companies.● Identifed significant revenue opportunities by collaborating with Business Development Managers within Intertek.● Managed one of the highest volume accounts in assigned territory.● Negotiated prices, terms of sales, and service agreements with my accounts.● Evaluated current service needs and product satisfaction levels with established customers.● Uncovered and qualified prospects and sales opportunities in targeted markets using external resources.● Developed new business opportunities by effectively communicating product lines to leading international corporations. Mostrar menos

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  Amaze Properties

  Jun 2016 - Jan 2019

  Property Manager

  ● Accomplished financial objectives by collecting rents, forecasting, and budgeting.● Attracted tenants by advertising vacancies, obtaining referrals from current tenants, explaining the advantages of location and services, and showing units.● Contracted tenants by negotiating leases and collecting security deposits.● Established rental rates by surveying local rates, overhead costs, depreciation, taxes, and goals.● In charge of maintenance of the whole property by inspecting and instructing repairs. Mostrar menos

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  Aramark Uniform Services

  Mar 2018 - Mar 2019

  Account Executive

  ● Generated and grew new business by successfully executing on a sales plan.● Researched potential customers and prospects in the assigned sales territory.● Presented Aramark’s whole-product solutions.● Built strong customer relationships and closed sales.● Conducted competitive market analysis and other sales-related research.

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  TLC Management Co

  Jul 2020 - Feb 2022

  Community Manager
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  Associa

  Feb 2022 - Feb 2024

  Property Portfolio Manager
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  NS Management

  Feb 2024 - now

  Senior Community Association Manager