Alen Ejupovic, CMCA,  AMS

Alen Ejupovic, CMCA, AMS

Sales Manager

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  • Timeline

  • About me

    Senior Community Association Manager

  • Education

    • University of Illinois at Chicago

      2009 - 2011
      Bachelor's degree Criminology

      Actividades y grupos:Part of the Men's Soocer Team.

  • Experience

    • M.H.M. Heating & Cooling, Inc.

      Jun 2007 - Sept 2014
      Sales Manager

      ● Made substantial contributions to boosting revenue by 15% on averageevery year.● Played an integral role in achieving the highest yearly growth of 27%.● Recruited, hired, trained, and terminated employees in accordance withall State and company guidelines.● Reported results to upper management on a daily, weekly, and monthlybasis.● Standardized electronic storage and company proposal formats.

    • AA Heating & Cooling, Inc.

      Sept 2014 - now
      Co-Founder

      ● Grew the company, achieving 100% revenue growth in the second year and averaging 51% yearly growth.● Developed and managed annual budgets, revenue targets, and operational costs, maintaining profitability while scaling the business.● Oversaw all customer service, sales, and operations functions, ensuring exceptional service and long-term client relationships.● Implemented KPIs to ensure customer satisfaction and employee performance.● Negotiated contracts with suppliers and vendors to secure favorable terms, optimizing profit margins● Established successful relationships with property management companies throughout the Chicago area to help grow the business. Mostrar menos

    • Intertek

      Jun 2015 - Jan 2017
      Account Manager

      ● Grew assigned customers as well as brought in new business.● Maintained an appropriate level of communications, both responsive and proactive, with assigned customer contacts.● Maintained revenue and order quota.● Managed customer complaints, escalations, and expedited requests.● Spearheaded expansion and development initiatives with high profile companies.● Identifed significant revenue opportunities by collaborating with Business Development Managers within Intertek.● Managed one of the highest volume accounts in assigned territory.● Negotiated prices, terms of sales, and service agreements with my accounts.● Evaluated current service needs and product satisfaction levels with established customers.● Uncovered and qualified prospects and sales opportunities in targeted markets using external resources.● Developed new business opportunities by effectively communicating product lines to leading international corporations. Mostrar menos

    • Amaze Properties

      Jun 2016 - Jan 2019
      Property Manager

      ● Accomplished financial objectives by collecting rents, forecasting, and budgeting.● Attracted tenants by advertising vacancies, obtaining referrals from current tenants, explaining the advantages of location and services, and showing units.● Contracted tenants by negotiating leases and collecting security deposits.● Established rental rates by surveying local rates, overhead costs, depreciation, taxes, and goals.● In charge of maintenance of the whole property by inspecting and instructing repairs. Mostrar menos

    • Aramark Uniform Services

      Mar 2018 - Mar 2019
      Account Executive

      ● Generated and grew new business by successfully executing on a sales plan.● Researched potential customers and prospects in the assigned sales territory.● Presented Aramark’s whole-product solutions.● Built strong customer relationships and closed sales.● Conducted competitive market analysis and other sales-related research.

    • TLC Management Co

      Jul 2020 - Feb 2022
      Community Manager
    • Associa

      Feb 2022 - Feb 2024
      Property Portfolio Manager
    • NS Management

      Feb 2024 - now
      Senior Community Association Manager
  • Licenses & Certifications

    • Association Management Specialist (AMS)

      Community Association Institute
      Jan 2024
    • Certified Manager of Community Associations (CMCA)

      Community Association Managers International Certification Board (CAMICB)
      Mar 2020
    • Community Association Manager

      Illinois Department of Financial and Professional Regulation
      Jan 2021
    • Real Estate Broker/Sales Agent

      Illinois Department of Financial and Professional Regulation
      Jan 2019