Dawn Middleton

Dawn Middleton

Assistant Supervisor

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location of Dawn MiddletonGreensboro--Winston-Salem--High Point Area

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  • Timeline

  • About me

    Quality Manager at XLC Services

  • Education

    • Rockingham Community College

      -
      Computer Science
  • Experience

    • Spantek

      Sept 2002 - Mar 2004
      Assistant Supervisor

      Assisted supervision in monitoring process to assure conformanceAssisted management in job shop scheduling of production orders to maximize machine proficiencyTrained employees in machinery orientation/familiarity, adjustments, die changes and production of scheduled product to meet specificationsInitiated and maintained safety and training programsInsured product being shipped was labeled correctly with product code, work order number, correct quantity, operators name and production datePerformed customer visits to ensure receipt of "In-spec" materials Show less

    • ITG Brands

      Mar 2004 - Jul 2016
      Quality Control Tester/Examiner

      Assist tester/examiners, manufacturing operators and supervision with non-conforming product.Trainer on defects for tester/examiners.Provide Production Quality Control and manufacturing technical support: root cause analysis, SPC training, and defect clarification.Provided support for cross-training tester/examiners on PQC assignments.Played a key role on Stem Removal Reduction project which increased quality levels and saved the company more that $1 million annually.Assisted supervision in implementing new training procedures.Played a key role during the OMI installation and qualification project.Developed and actively maintained weekly and monthly OMI calibrations and PM's.Provided support and leadership when inspecting critical defects in the warehouse.WCOM Progressive Pillar team focused on identifying areas/causes of waste, provide opportunities for waste reduction and minimizing nonconforming product. Progressive Quality Pillar also focused on improving the knowledge of the quality program and individual ownership and accountability transforming the manufacturing facility from a "Quality Control" culture to "Quality Assurance" culture.WCOM Autonomous Management team focused on decreasing the downtime, improving quality and OEE on making complex. Show less

    • XLC Services

      Jan 2017 - now
      Quality Manager

      Analyze processes to determine areas for improvement and develop new efficient procedures. Perform Root Cause Analyses and CAPAs for non-conformities. Train all new employees on SOPs and ensure current employee trainings are up-to-date. Supervise inspectors, technicians and other staff and provide guidance and feedback.

  • Licenses & Certifications

    • Certified Quality Technician

      ASQ
    • Certified Quality Engineer

      ASQ
      Jun 2016
    • Certified Calibration Technician

      ASQ
      Jan 2015