Chalani Vithanage

Experience

• 

  Dialog Axiata PLC

  Mar 2019 - Feb 2020

  Marketing Intern

  1. Develop product briefs and coordinate with advertising agencies.2. Develop marketing plans for business units.3. Escalate customer complaint for relevant departments.4. Measuring the effectiveness of marketing and advertising program.5. Analyze the competitor marketing activities to identify the new trends and opportunities. 6. Negotiate and coordinate with vendors for POSM development.

• 

  E-W Information Systems Limited

  Oct 2020 - Jan 2023

  1. Handle over the phone and email inquiries and maintain a record for inquiries.2. Provide on-call technical support for the customers and escalate issues to relevant technicians and departments.3. Study the tender document and compile submission documents for tenders & quotations. 4. Estimate the Tender Bond and Performance Bond and liaise with Finance Department for its arrangement as per the requirements of the tender.5. Keep records of sales trends and sales team performance. 6. Review pending customer orders and specific request to provide excellent customer service. 7. Provide updated information about new products to the sales team. عرض أقل

  • Junior Executive - Analytics

    Oct 2021 - Jan 2023

  • Sales Support Executive

    Oct 2020 - Sept 2021
• 

  Happy Haven OSHC

  Sept 2023 - now

  Educator